At a Glance
- Tasks: Provide first-line IT support and resolve hardware and software issues for colleagues.
- Company: Join Genuit Group, a dynamic company focused on elevating IT support.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great chance to grow your career in a supportive environment.
- Why this job: Be the go-to person for tech solutions and help your team stay productive.
- Qualifications: Basic IT knowledge and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
Genuit Group is seeking a Service Desk Analyst to join the Service Desk team and provide first-line IT support, helping colleagues stay productive by resolving hardware, software and application issues promptly.
You will be the primary point of contact for incidents, working to diagnose problems, log tickets, and ensure service levels are met.
The role involves assisting with deployments and knowledge sharing across users and sites.
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Service Desk Analyst — Elevate IT Support (Doncaster) employer: Genuit Group
As a Systems Operations Engineer at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Located in Leeds or Doncaster, we offer a supportive environment with ample opportunities for professional growth, competitive benefits including a generous holiday allowance and pension contributions, and a commitment to continuous learning. Join us to be part of a team that values your expertise and encourages you to make a meaningful impact on our core systems and services.
