Rebates Manager

ADEY, the market leader in the provision of residential water treatment products for closed loop heating and cooling systems in the UK, is looking for a Rebates Manager to join the team. Part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, ADEY has ambitious growth plans to continue protecting the world's heating and cooling systems, to have a positive impact on the environment and people's lives.

The Rebates Manager will be responsible for managing guaranteed rebate, promotion and contract support claims and for delivering accurate and timely rebate accounting reporting across ADEY’s UK divisions. This is a key position within ADEY’s Finance team and plays a vital role in supporting the management of important commercial relationships with Adey’s direct and indirect customers. The position also oversees and develops a Rebates Accounts Assistant and contributes to continuous improvement across the department. The role is based at ADEY’s Gloucester office and reports directly to the Financial Controller.

Responsibilities

• Work closely with Sales, Finance and Customer Service teams to ensure rebate, promotion and contract data is accurate, complete and aligned across Guaranteed Rebates (GR), Promotions (PR) and Contract Support (CS) processes.
• Act as a key liaison between internal stakeholders and customers/partners in relation to rebate claims, debit notes, payments and reporting queries.
• Collaborate with colleagues to support claim approvals, terms discussions and contract renewals, ensuring shared understanding and timely outcomes.
• Provide effective cover and support for Customer Service rebate activities, including contract creation, amendments and system updates.
• Respond professionally to customer and internal queries, maintaining strong working relationships and clear communication.
• Take end‑to‑end ownership of rebate calculation, reconciliation and reporting processes across monthly, quarterly and annual cycles.
• Provide insight and analysis into business profitability, specifically net sales and material margins.
• Prepare month‑end turnover updates, reconcile GR, PR and CS activity to Flash figures, and resolve discrepancies promptly.
• Manage the preparation of audit schedules, supporting documentation and responses to audit queries.
• Ensure claims, reports and approvals are completed to deadlines, escalating issues where information or resolution is delayed.
• Handle sensitive financial data responsibly, in line with internal controls and governance requirements.
• Identify opportunities to improve rebate processes, reporting efficiency and data quality, particularly as new systems are embedded.
• Contribute to the development of process documentation and training materials to support system resilience and knowledge sharing.
• Support improvements in how rebate data is captured, validated and reported to customers and internal teams.

The Person

• Advanced excel & business systems experience.
• Experience in the retail or manufacturing industry is desirable.
• An accounting qualification is beneficial but not essential.
• Highly organised with strong attention to detail and numerical accuracy.
• Accountable and self‑motivated, with the ability to manage recurring deadlines and competing priorities.
• Resilient and methodical, able to follow issues through to resolution.
• Continuous‑improvement mindset, with confidence to question inefficient practices.
• Clear, professional communicator, able to explain financial and rebate information accurately.
• Team‑focused, collaborative and willing to support colleagues during peak periods or absences.

The Benefits

• 25 days holiday, plus bank holidays
• Pension contribution matched up to 8%
• Life Assurance 3x base salary
• Private health scheme
• Genuit sharesave scheme

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.