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For Companies At a Glance
- Tasks: Deliver exceptional customer service via phone, email, and online support.
- Company: Leading company in water treatment solutions with a strong reputation.
- Benefits: 23 days holiday, matched pension scheme, and supportive work environment.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Opportunity to develop skills in a fast-paced industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading company in water treatment solutions is seeking a Customer Advisor to join their team in the United Kingdom. This role involves delivering exceptional customer service to primarily UK customers through telephone, email, and online support.
The ideal candidate will have:
- Previous customer service experience
- Strong communication skills
- The ability to manage multiple tasks effectively
The position includes benefits like 23 days holiday and a matched pension scheme.
Global Customer Service Advisor in London employer: Genuit Group
Contact Detail:
Genuit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Service Advisor in London
✨Tip Number 1
Make sure to research the company and its products before your interview. Knowing their water treatment solutions inside out will show that you're genuinely interested and ready to provide exceptional customer service.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be prepared to showcase your multitasking abilities. Think of examples from your past experience where you successfully managed multiple tasks at once, as this will be key in impressing your potential employer.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Global Customer Service Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how you've delivered exceptional service in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong communication skills and explain why you’re the perfect fit for our team. Keep it friendly and professional.
Showcase Your Multitasking Skills: In this role, you'll be juggling multiple tasks, so let us know how you’ve managed similar situations before. Share specific examples that demonstrate your ability to stay organised and efficient.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Genuit Group
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and their water treatment solutions. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous customer service experience that highlight your communication skills and ability to handle multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and demonstrate your strong communication skills, which are crucial for a Global Customer Service Advisor.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the role and the team. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
