At a Glance
- Tasks: Deliver exceptional customer service via phone, email, and online support.
- Company: Leading company in water treatment solutions with a strong reputation.
- Benefits: 23 days holiday, matched pension scheme, and supportive work environment.
- Why this job: Join a team that values customer satisfaction and personal growth.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Dynamic role with opportunities to manage multiple tasks effectively.
The predicted salary is between 28800 - 43200 £ per year.
A leading company in water treatment solutions is seeking a Customer Advisor to join their team in the United Kingdom. This role involves delivering exceptional customer service to primarily UK customers through telephone, email, and online support.
The ideal candidate will have:
- Previous customer service experience
- Strong communication skills
- The ability to manage multiple tasks effectively
The position includes benefits like 23 days holiday and a matched pension scheme.
Global Customer Service Advisor employer: Genuit Group
Contact Detail:
Genuit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Service Advisor
✨Tip Number 1
Make sure you research the company and its products before your interview. Knowing their water treatment solutions inside out will show you're genuinely interested and ready to provide exceptional customer service.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be prepared to showcase your multitasking abilities. Think of examples from your past experience where you successfully managed multiple tasks at once, as this is key for the Global Customer Service Advisor role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Global Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global Customer Service Advisor role. Share specific examples of how you've handled customer queries or resolved issues in the past.
Showcase Your Multitasking Skills: In this role, you'll be juggling various tasks, so let us know how you manage your time effectively. Include examples of how you've successfully handled multiple responsibilities in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Genuit Group
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and their water treatment solutions. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you delivered exceptional customer service. Think about challenging situations you faced and how you resolved them, as this will demonstrate your problem-solving abilities and communication skills.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value the interviewer’s input. Don’t hesitate to ask for clarification if you’re unsure about a question.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, customer service strategies, or growth opportunities within the company. This shows your enthusiasm and helps you assess if the role is right for you.