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- Tasks: Manage product complaints and support the QA team with investigations and reports.
- Company: Leading building materials company in the UK with a strong reputation.
- Benefits: Competitive salary, contributory pension, and employee discounts.
- Why this job: Join a dynamic team and ensure quality and safety in products.
- Qualifications: Self-motivated, effective communicator, and knowledgeable in health and safety standards.
- Other info: 12-month contract with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading building materials company in the UK seeks a Quality Facilitator to manage product complaints and support the QA department. The role involves documenting investigations, generating reports, and ensuring compliance with safety policies.
Ideal candidates should be self-motivated and effective communicators with a strong understanding of health and safety standards.
This full-time position offers competitive benefits including a contributory pension and employee discounts.
Quality & Complaints Coordinator (12-Month Contract) in Doncaster employer: Genuit Group
Contact Detail:
Genuit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Complaints Coordinator (12-Month Contract) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the building materials industry, especially those who work in quality assurance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health and safety standards. We want you to be able to discuss how you can ensure compliance and handle product complaints effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to share examples of how you've documented investigations or generated reports in past roles. This will highlight your experience and fit for the Quality & Complaints Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Quality & Complaints Coordinator (12-Month Contract) in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality management and handling complaints. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Quality & Complaints Coordinator role. We love seeing genuine enthusiasm and a clear understanding of health and safety standards.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate effective communicators, so make sure your written communication reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Genuit Group
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety standards relevant to the building materials industry. Familiarise yourself with common product complaints and how they are typically handled. This will show that you're not just interested in the role, but that you understand the challenges it entails.
✨Prepare for Scenario Questions
Expect to be asked about specific situations you've faced in previous roles. Think of examples where you've successfully managed complaints or improved quality processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Off Your Communication Skills
As a Quality & Complaints Coordinator, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their communication processes within the QA department.
✨Demonstrate Your Self-Motivation
This role requires a self-starter attitude. Be ready to discuss how you manage your time and priorities, especially when dealing with multiple complaints or reports. Share examples of how you've taken initiative in past roles to improve quality or streamline processes.
