Genuit Group is seeking a Service Desk Analyst to join the Group Service Desk, providing first-line technical support to keep colleagues productive and resolve IT issues promptly.
You will diagnose hardware, software and application problems, log and track tickets, and contribute to ongoing service improvements while meeting agreed SLAs. Donβt miss this opportunity to support diverse Group sites and travel as required.
#J-18808-Ljbffr
Doncaster IT Service Desk Analyst β First-Line Support employer: Genuit Group
Genuit Group's Nuaire division offers a dynamic work environment in Caerphilly, where employees are encouraged to innovate and drive efficiency in production planning. With a strong focus on employee growth and development, the company provides ample opportunities for professional advancement while fostering a collaborative culture that values teamwork and continuous improvement. Joining Genuit means being part of a forward-thinking organisation dedicated to making a positive impact in the Climate Management Solutions sector.