At a Glance
- Tasks: Lead customer success operations and enhance the customer journey for installers.
- Company: Join Genuit Group, a leader in customer service excellence.
- Benefits: Enjoy 25 days holiday, matched pension, and private health scheme.
- Other info: Be part of a dynamic team focused on operational excellence.
- Why this job: Make a real impact by improving customer experiences and driving growth.
- Qualifications: Extensive experience in customer service leadership and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Genuit Group is seeking a Head of Customer Success for ADEY, based in Stonehouse, Scotland. This role involves leading customer-facing operations, ensuring outstanding service for installers, and enhancing the customer journey.
The ideal candidate will have extensive experience in customer service leadership, excellent communication skills, and a strong understanding of service design and operational excellence.
The position offers benefits including:
- 25 days holiday
- matched pension contribution
- a private health scheme
Customer Success Leader — Experience & Growth employer: Genuit Group
Genuit Group is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. Based in the picturesque Stonehouse, Scotland, employees enjoy a supportive environment with generous benefits such as 25 days of holiday, matched pension contributions, and a private health scheme, making it an ideal place for those seeking meaningful and rewarding careers in customer success.
