Commercial Administrator

Polypipe Building Products are focused on delivering solutions to the residential sector. We work with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products.

Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.

Role:

Reporting to the Commercial Pricing Manager, the Commercial Administrator will play a key role in supporting the commercial function by maintaining pricing agreements, ensuring accurate pricing across orders, and delivering excellent support to both internal departments and external customers. We are looking for a professional, approachable, and detail-oriented individual who enjoys working with data, solving problems, and supporting both customers and colleagues. The ideal candidate will be comfortable managing multiple priorities while maintaining a high level of accuracy and professionalism. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and thrives in a collaborative team setting.

Key Responsibilities:

• Ensure all pricing queries are responded to within agreed SLA’s
• Ensure all orders are priced accurately when manual intervention is required
• Maintain and update Special Pricing Agreements as requested
• Manage and maintain discount structures within IFS
• Produce ad hoc and scheduled commercial reports
• Act as a key contact for sales teams and internal departments regarding commercial queries
• Support external customers with commercial and pricing-related enquiries
• Assist with ad hoc projects and continuous process improvement initiatives
• Support the Commercial Pricing Manager with administrative and analytical tasks
• Maintain accurate commercial records, documentation, and pricing data
• Assist in reviewing pricing accuracy and identifying discrepancies
• Contribute to the development and maintenance of process notes and internal documentation
• Help improve efficiency within commercial processes and systems

Skills & Requirements:

• Experience working within a fast-paced commercial or administrative environment
• Strong Excel skills and confidence with data entry and data management
• Excellent attention to detail and organisational skills
• Prior experience managing commercial agreements or pricing structures would be desirable but not essential
• Strong communication and interpersonal skills
• Ability to manage workload effectively and meet deadlines
• Experience creating and maintaining process documentation
• Proactive approach with a willingness to support process improvements
• Ability to work collaboratively across multiple departments

Working Hours & Benefits:

• Monday to Friday, 08:30 - 16:30
• 25 days holiday entitlement
• Contributory pension scheme - matched up to 8%
• Life Assurance
• Enhanced Maternity & Paternity pay
• Save as you earn Sharesave & Cycle to work Scheme
• Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
• Staff discount on all Genuit Group products
• Free on-site parking

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.