Genuit Group plc is seeking a Service Desk Analyst to join the Service Desk team, providing first-line IT support to keep colleagues productive and incidents resolved quickly. You will diagnose hardware, software and application issues, log and track tickets, and follow ITSM processes to ensure high-quality service delivery.
The role focuses on supporting Windows environments, Microsoft 365, SharePoint and Exchange administration, with responsibilities spanning incidents, requests, and knowledge
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IT Service Desk Analyst: First-Line Support Specialist employer: Genuit Group plc
Genuit Group is an exceptional employer, offering a dynamic work environment where innovation meets sustainability. As an HR Coordinator in our Climate Management Solutions division, you'll not only contribute to meaningful projects that enhance indoor air quality and reduce carbon emissions but also enjoy a supportive culture that prioritises employee growth through continuous improvement initiatives and comprehensive benefits, including a generous holiday allowance and matched pension contributions. Join us in making a positive impact while developing your career in a forward-thinking organisation committed to a sustainable future.
