Genuit Group is seeking a Customer Advisor to act as the operational bridge between customers, field teams and internal experts. You will coordinate field visits, service bookings and warranty claims, ensuring documentation is complete for compliance and grant funding, and guiding customers to resolution.
In this role you will manage multiple tasks, escalate blockers early, and provide clear communication as a central point of contact.
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Customer Experience & Field Support Lead in Honiton employer: Genuit Group plc
Genuit Group is an exceptional employer, offering a dynamic work environment where innovation meets sustainability. As an HR Coordinator in our Climate Management Solutions division, you'll not only contribute to meaningful projects that enhance indoor air quality and reduce carbon emissions but also enjoy a supportive culture that prioritises employee growth through continuous improvement initiatives and comprehensive benefits, including a generous holiday allowance and matched pension contributions. Join us in making a positive impact while developing your career in a forward-thinking organisation committed to a sustainable future.
