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- Tasks: Assist customers with orders and promote offers to boost sales.
- Company: Join NAPA Auto Parts, a trusted leader in automotive supplies.
- Benefits: Enjoy exclusive discounts, career progression, and performance bonuses.
- Why this job: Be part of a global brand while building relationships with customers.
- Qualifications: Must be organised, proactive, and possess great communication skills.
- Other info: Access to health and financial tools, plus training opportunities.
The predicted salary is between 28800 - 43200 £ per year.
NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence. With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE‑matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently.
We are currently looking for a Parts Advisor to join our team. As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
Responsibilities- Taking orders over the telephone, upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long‑term rapport with local customers.
- Actively promote offers, discounts and customer competitions.
- Limiting credits and returns by ordering and sending the right parts, first time.
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro‑active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
Parts Advisor in Tiverton employer: Genuine Parts Company
Contact Detail:
Genuine Parts Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Tiverton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances in the automotive industry. You never know who might have a lead on a Parts Advisor position or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your experience and how you can help them grow their customer base. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to check our website regularly! We post new job openings all the time, and applying directly through us can give you an edge. Stay proactive and keep those applications coming!
We think you need these skills to ace Parts Advisor in Tiverton
Some tips for your application 🫡
Show Your Passion for Parts: When writing your application, let us know why you're excited about the role of Parts Advisor. Share any relevant experience or enthusiasm for the automotive industry that makes you a great fit for our team.
Tailor Your CV: Make sure your CV highlights the skills and experiences that align with the job description. We want to see how your background in customer service and sales can help us maintain and expand our local customer base.
Be Professional Yet Personable: In your cover letter, strike a balance between professionalism and a friendly tone. We value excellent communication skills, so show us your ability to connect with customers while maintaining a professional approach.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you about the next steps!
How to prepare for a job interview at Genuine Parts Company
✨Know Your Parts
Familiarise yourself with the products NAPA Auto Parts offers. Understand the difference between OEM and aftermarket parts, and be ready to discuss how you can help customers find the right solutions for their needs.
✨Show Your Communication Skills
As a Parts Advisor, you'll need to communicate effectively with customers. Practice articulating your thoughts clearly and confidently. Role-play common customer scenarios with a friend to enhance your conversational skills.
✨Demonstrate Your Enthusiasm
Be proactive and show genuine interest in helping customers. During the interview, share examples of how you've gone above and beyond in previous roles to assist customers or improve sales.
✨Prepare for Sales Scenarios
Expect questions about upselling and customer engagement. Think of specific instances where you've successfully upsold products or built rapport with clients. This will showcase your ability to drive sales and maintain customer relationships.
