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- Tasks: Provide top-notch customer service and advise on vehicle parts for key accounts.
- Company: Leading parts distributor with a focus on quality and compliance.
- Benefits: Supportive team environment and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Over 2 years of commercial parts experience and excellent communication skills.
- Other info: Great chance to build relationships with internal teams and suppliers.
The predicted salary is between 36000 - 60000 £ per year.
A leading parts distributor is seeking a National Call Centre Senior Parts Advisor in Milton Keynes to provide exceptional customer service for national key account customers. This role involves advising customers on parts needed for their vehicles, processing orders, and maintaining strong relationships with internal teams and suppliers.
Candidates should have over 2 years of commercial parts experience and strong communication skills. Join a supportive team focused on delivering quality and compliance in service.
Senior National CV Parts Advisor: Uptime & Solutions employer: Genuine Parts Company
Contact Detail:
Genuine Parts Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior National CV Parts Advisor: Uptime & Solutions
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for parts advisor roles and practice your answers. Highlight your commercial parts experience and how you've provided exceptional customer service in the past.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, strong communication is key in maintaining relationships with customers and suppliers.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior National CV Parts Advisor: Uptime & Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the parts industry. We want to see how your skills align with the role of a Senior Parts Advisor, so don’t be shy about showcasing your commercial parts experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided exceptional customer service and built strong relationships in previous roles.
Show Off Your Communication Skills: Since this role involves advising customers and liaising with internal teams, we need to see your communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight instances where you’ve effectively communicated complex information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our supportive team!
How to prepare for a job interview at Genuine Parts Company
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of vehicle parts and their functions. Being able to confidently discuss specific parts and their applications will show that you’re not just familiar with the industry, but that you’re passionate about it too.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you’ve gone above and beyond for a customer. This role is all about exceptional service, so demonstrating your ability to handle queries and resolve issues effectively will set you apart.
✨Build Rapport with the Interviewers
Remember, this is a team-focused environment. Try to connect with your interviewers by asking them about their experiences at the company. This shows you’re interested in the team dynamic and helps create a friendly atmosphere.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as dealing with a difficult customer or managing a high volume of orders. Practising your responses will help you feel more confident and ready to tackle any questions thrown your way.
