At a Glance
- Tasks: Take orders, upsell products, and build customer relationships in a dynamic environment.
- Company: Join NAPA Auto Parts, a leading global brand in automotive parts.
- Benefits: Enjoy exclusive discounts, career progression, and performance bonuses.
- Why this job: Be part of a trusted team that keeps vehicles running smoothly.
- Qualifications: Must be organised, proactive, and possess excellent communication skills.
- Other info: Access to health and financial tools, plus bespoke training opportunities.
The predicted salary is between 30000 - 42000 Β£ per year.
NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence. With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently.
Responsibilities:
- Taking orders over the telephone, upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long-term rapport with local customers.
- Actively promote offers, discounts and customer competitions.
- Limiting credits and returns by ordering and sending the right parts, first time.
Qualifications:
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
Benefits:
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
Alliance Automotive Group is an equal opportunities employer.
Parts Advisor in Newtown employer: Genuine Parts Company
Contact Detail:
Genuine Parts Company Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Parts Advisor in Newtown
β¨Tip Number 1
Get to know the company! Research NAPA Auto Parts and understand their values, products, and customer base. This will help you tailor your conversations and show genuine interest during interviews.
β¨Tip Number 2
Practice your communication skills! Since you'll be taking orders and upselling, being clear and engaging is key. Try role-playing with a friend or family member to boost your confidence.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and potentially lead to referrals.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, you can set up alerts for new job postings that match your interests, so you never miss an opportunity.
We think you need these skills to ace Parts Advisor in Newtown
Some tips for your application π«‘
Show Your Passion for Automotive: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that youβre not just looking for a job, but that you genuinely care about helping customers keep their vehicles in top shape.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the Parts Advisor role. We love seeing how your background aligns with what we do at NAPA Auto Parts!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why youβd be a great fit for our team.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Genuine Parts Company
β¨Know Your Parts
Familiarise yourself with the range of products NAPA Auto Parts offers. Understanding the difference between OEM and aftermarket parts will show your expertise and enthusiasm for the role, making you stand out as a knowledgeable candidate.
β¨Practice Your Communication Skills
Since this role involves taking orders and building rapport with customers, practice clear and confident communication. Role-play common customer scenarios with a friend to enhance your ability to upsell and handle inquiries effectively.
β¨Show Your Enthusiasm
Be proactive and enthusiastic during the interview. Share examples of how you've successfully engaged with customers in the past, demonstrating your ability to promote offers and build long-term relationships.
β¨Prepare Questions
Have a few thoughtful questions ready about the company culture, training opportunities, or career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.