At a Glance
- Tasks: Support the branch manager in maximising sales and delivering top-notch customer service.
- Company: Join NAPA Auto Parts, a global leader in automotive parts distribution.
- Benefits: Enjoy exclusive discounts, career progression, and performance-based bonuses.
- Other info: Access to health and financial tools, plus bespoke training opportunities.
- Why this job: Be part of a dynamic team driving success in a fast-paced environment.
- Qualifications: Experience in the automotive industry and strong team leadership skills.
NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market‑leading parts brand in the country with a championship‑winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.
We are currently looking for an Assistant Branch Manager to join our busy team. As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first‑class service to all our customers. The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.
Responsibilities- Achieve branch sales, margin and targets.
- Ensure a first‑class service to all our customers.
- Drive the branch team focusing on great customer service and communication.
- Drive the branch team to achieve sales and promotional targets.
- Manage and control branch running costs.
- Manage stock control, including stock taking and adjustments.
- Manage cash handling and control of specific customer accounts.
- Support the organisation’s senior management in implementing and maintaining policies and procedures.
- Communicate to your team key aims and objectives.
- Responsible for the daily running of all aspects of the branch.
- Maintain health and safety within your depot.
You must be self‑driven and enjoy working as a team to achieve results.
To be successful in this role- Ability to manage and motivate a team to achieve objectives.
- Ability to communicate at all levels.
- Experience in building and maintaining customer relationships.
- Experience with using online and Windows based cataloguing systems.
- Ability to lead from the front and create a team environment.
- Ability to work in a fast‑paced environment.
- Sales focused with a can‑do attitude.
- Ability to multitask and distinguish between “urgent and important” tasks.
- Knowledge of the local areas and customer base would be desired (but not essential).
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to health, wellbeing and financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
Alliance Automotive Group is an equal opportunities employer.
Assistant Branch Manager in Bridgwater employer: Genuine Parts Company
NAPA Auto Parts is an exceptional employer, offering a dynamic work environment where employees can thrive in the automotive industry. With a strong focus on career progression, bespoke training, and a supportive team culture, staff are empowered to achieve their best while enjoying exclusive discounts and health benefits. Joining NAPA means being part of a global brand with a commitment to excellence and a vibrant community dedicated to customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Bridgwater
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Genuine Parts Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Genuine Parts Company!
We think you need these skills to ace Assistant Branch Manager in Bridgwater
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Genuine Parts Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Genuine Parts Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Genuine Parts Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Genuine Parts Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
