At a Glance
- Tasks: Deliver exceptional service in a fast-paced corporate hospitality environment.
- Company: Join a leading global investment bank in the heart of London.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great chance to develop your career in a vibrant and professional setting.
- Why this job: Be part of a dynamic team creating memorable dining experiences for clients.
- Qualifications: Passion for hospitality and excellent customer service skills.
The predicted salary is between 24300 - 29700 £ per year.
Company Description
Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented Hospitality waiter who strives to exceed expectations at every turn.
We are looking for a Corporate Hospitality waiter for a leading global investment bank in Central London.
Supporting the Hospitality Managers, the successful candidate will be responsible for ensuring all aspects of hospitality operations are delivered with exceptional service levels and satisfaction for guests.
This role involves serving high end Hospitality offers to all clients that are welcomed within the Hospitality spaces.
From breakfast, formal lunches, evening dinner, canapes and drinks receptions, to daily refreshments within the private meeting rooms.
We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele.
Our team is passionate about food and dedicated to providing top-notch service.
Job Description
Overall Objectives
To work in a professional, flexible, and proactive manner within the hospitality department and to provide the highest standard of service to client and their guests.
- Client Service and quality standards
- To ensure that all preparation, set-up, and services are completed efficiently to the agreed standards and time scale set within the Service Level Agreement and that rooms are cleared after every service reporting any faults in equipment.
- To ensure the correct procedures are adhered to regarding the service of beverages and that the appropriate consumption sheets are filled accordingly.
- To be customer focused on all times, by being visible during service, approachable and quick to exceed expectations in fulfilling customer needs.
- To ensure all equipment used during service is kept secure and clean when not in use.
- Carry out beverage and dry sore stock takes as required.
- Ensure daily knowledge of the food to be served and all food and beverages to be served in line with the Service Level Agreement.
- Complete tasks on daily work schedule within time allocated.
- Prioritise to ensure important and urgent tasks are done within deadline.
- Organise workspace efficiently.
- Work effectively without supervision.
- Always take personal responsibility for quality and service standards and actively seek ways to improve them.
- Acknowledge and greet all customers and follow up on their requests.
- Approach and complete tasks with enthusiasm.
- To meet, great and serve guests in a discreet and professional manner in line with company standards.
- People
- Share information and encourage others to participate in join tasks.
- Understand the others have different team roles.
- To cover the hours and responsibilities of colleagues in their absence
- Make an immediate and positive impression and have a can-do attitude.
- Smile and maintain positive communication with customers, colleagues, and managers.
- Health & Safety, Food Safety, the Environment
- Comply with Health & Safety Regulations, Fire Policy & Environmental Policy and report all hazards to management.
- To follow the unit cleaning standards and to follow COSHH regulations and use appropriate personal protective equipment.
- Additional Responsibilities
- To carry out any reasonable management requests and attend training courses when required.
- To notify management of ordering requirements
- To ensure you feed back to the Manager and Chef’s any comments or special requests made by clients and their guests.
- Actively support new methods of work and adapt to new procedures.
- Participate in training as required.
- Find new and more efficient ways.
- Ensure the requirements of the Business Conduct Policy are always fulfilled.
Corporate Hospitality Waiter in City of London employer: Genuine Dining
Genuine Dining is an excellent employer that fosters a vibrant and supportive work culture, perfect for those looking to thrive in a fast-paced restaurant environment. With opportunities for personal and professional growth, alongside benefits such as a canteen, pension scheme, cycle to work options, and staff discounts, employees are encouraged to develop their skills while enjoying a rewarding career. Join us to be part of a team that values collaboration and customer experience in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Hospitality Waiter in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Genuine Dining. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Genuine Dining
Don't be shy about reaching out to Genuine Dining directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Corporate Hospitality Waiter in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Genuine Dining and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Genuine Dining
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
