This is a player-coach role for an engineer who wants to move closer to the customer. Around 75% of your time is hands-on technical delivery: you’ll take our existing SaaS platform and configure and integrate it into each customer’s systems and operations. You won’t be building new product. The challenge is making a proven platform work perfectly in complex, live airport environments.
The other 25% is leading a small team of technical consultants. That means real line management: setting expectations, running 1-2-1s, developing people and handling performance conversations with confidence.
Your Key Responsibilities
- Leading discovery sessions and technical workshops to get under the skin of complex airport operations
- Configuring our platform and integrating it with customer systems through APIs and data flows, end to end, through to go-live
- Making sure solutions hold up in the real world, which means staying close to the detail on troubleshooting, validation and optimisation
- Working with Product and Engineering to turn customer requirements into scalable technical outcomes
- Managing, coaching and developing your team, and owning their performance and growth
- Supporting pre-sales and solution scoping when needed
What We’re Looking For:
- A background as a senior software engineer or software team lead, or technical consultant, ideally in C#/.NET or similar
- Line management experience, including performance management
- Strong hands-on experience with system integrations (APIs, SaaS platforms, data flows)
- Confidence with SQL and database queries, and with debugging live systems
- A solid understanding of architecture and complex system environments
- Confidence working directly with customers and turning what they need into practical technical solutions
- Experience in consulting, solutions or implementation is a bonus, not essential
- A proactive, problem-solving approach and comfort working at pace
What We Can Offer You
- Competitive salary
- Private medical insurance
- Pension contributions
- Further education support
- Flexible working arrangements
- Rewards for length of service
- A wide variety of learning and development programmes and opportunities
Interested?
If this role sounds like a good fit for you, please click on the “Apply” button to submit your application.
Lead Technical Consultant in London employer: Gentrack
As an EMEA Payroll Specialist at our London office, you will join a dynamic and supportive work culture that prioritises employee well-being and professional growth. We offer competitive salaries, private medical insurance, and tailored learning opportunities, all while fostering a collaborative environment where your contributions to payroll management and continuous improvement are valued. With flexible working hours and a commitment to innovation, we empower our employees to thrive both personally and professionally.
