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- Tasks: Carry out plumbing repairs and installations to keep homes safe and warm.
- Company: Join a charitable organisation dedicated to creating thriving communities in Sunderland.
- Benefits: Enjoy 31 days annual leave, flexible working, and a health cash plan.
- Other info: Reduced summer hours and early finishes on Fridays for a better work-life balance.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Must have plumbing qualifications and experience with gas safety regulations.
The predicted salary is between 30000 - 40000 £ per year.
We’re a values‑driven, charitable organisation on a mission to make a real difference in Sunderland. We provide more than 60,000 people with affordable, good‑quality homes and invest millions of pounds each year to keep them safe and decent. If you share our passion for creating thriving communities, we’d love for you to join our Property Maintenance team and help keep Gentoo homes warm and safe.
As a qualified, experienced plumber you will carry out day‑to‑day maintenance on our housing stock, delivering high‑quality repairs and outstanding customer service. Your role involves domestic plumbing, health & safety compliance, and ensuring all work meets Gas Safety, regulatory standards, and Gentoo requirements.
Key Responsibilities- Ensure compliance with Gas Safety, delivering day‑to‑day plumbing repairs, heating installations and water safety works.
- Carry out responsive repairs across Gentoo homes, including installing and maintaining sanitary ware, plumbing and heating systems, soil and rainwater goods.
- Install gas boilers, heating systems, and associated pipework and components.
- Test, commission, and decommission all relevant systems and services.
- Complete minor builder’s work and undertake elements of multi‑skilled work where required.
- Accurately complete all paperwork in line with Gas Safety (Installation and Use) Regulations, Gentoo requirements and regulatory standards.
- Liaise with line managers and other trades to ensure work is coordinated, efficient and completed on time.
- Maintain vehicle stock levels and work efficiently to meet service standards.
- Drive as required to carry out the role across Sunderland.
- A full UK driving licence.
- City & Guilds Advanced Craft in Plumbing or NVQ Level 2 in Plumbing.
- Current ACS gas qualifications, including CCN1, CENWAT, CKR1 and HTR1.
- Proven experience working with gas policies, procedures and regulations.
- Strong knowledge of a range of gas appliances.
- Demonstrable experience in plumbing and heating, including the installation and maintenance of boilers, fires, hot and cold water systems, sanitary ware, soil, waste and rainwater goods.
- Fully competent working in line with the Gas Safety (Installation and Use) Regulations, Gentoo requirements and regulatory standards.
- A flexible approach to meet the demands of the role.
- Confidence using handheld IT systems.
- A logical approach to fault finding and problem solving.
- Ability to carry out multi‑skilled work where required.
- Knowledge and experience of unvented systems.
- 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
- Early finish on Fridays.
- Flexible and hybrid working.
- Free Health Cash Plan with cashback for dental, optical, physio, wellbeing therapies and more, plus some free child cover.
- Access to private healthcare through the Health Cash Plan.
- Competitive Aviva pension scheme – Gentoo will contribute up to 10% based on your personal contribution.
- Salary sacrifice electric vehicle scheme.
- Enhanced family‑friendly leave.
- Car mileage allowance if you use your personal vehicle for business purposes.
- Life assurance cover to the value of 3 times your annual salary.
- Reduced working hours in the summer, with early finishes at 1 pm and 3 pm.
- Winter working hours up to 4:30 pm, Monday to Friday.
- Occasional Saturday morning work, with the following Friday off in return.
- A full UK driving licence and a basic DBS check, arranged and funded by Gentoo, are required for this position.
Plumber in Sunderland employer: Gentoo Group Ltd
Contact Detail:
Gentoo Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber in Sunderland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gentoo and their mission. Understanding their values and community focus will help you connect with them and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your plumbing skills! Be ready to discuss specific examples of your past work, especially those that align with the responsibilities listed in the job description. Highlight your experience with gas safety and any tricky repairs you've tackled.
✨Tip Number 3
Show off your customer service skills! Since this role involves interacting with residents, be prepared to share how you've provided excellent service in the past. A friendly attitude can go a long way in making a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Gentoo. Don’t miss out on this opportunity!
We think you need these skills to ace Plumber in Sunderland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for creating thriving communities shine through. We want to see how your values align with ours and how you can contribute to making a real difference in Sunderland.
Highlight Relevant Experience: Make sure to detail your plumbing qualifications and experience clearly. We’re looking for someone who knows their stuff when it comes to gas safety and plumbing repairs, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Gentoo Group Ltd
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge, especially around Gas Safety regulations and the specific requirements of Gentoo. Be ready to discuss your experience with gas appliances and any relevant qualifications you hold, like your ACS certifications.
✨Showcase Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples from your past work where you went above and beyond for a customer. Be prepared to explain how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about how you approach fault finding and problem-solving in plumbing. Have a couple of scenarios ready where you successfully diagnosed and fixed an issue, highlighting your logical thinking and hands-on skills.
✨Be Ready to Discuss Teamwork
This position requires liaising with line managers and other trades, so be ready to share experiences where you worked as part of a team. Emphasise your flexibility and how you coordinate with others to get the job done efficiently.