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- Tasks: Join our team to perform minor repairs and maintenance tasks in customers' homes.
- Company: Gentoo is dedicated to providing excellent service and enhancing community living in Sunderland.
- Benefits: Enjoy a standard 36-hour week, early finishes on Fridays, and training opportunities for growth.
- Why this job: Be part of a customer-focused team that values communication and service excellence.
- Qualifications: Experience in multi-maintenance repairs and knowledge of Health & Safety regulations are essential.
- Other info: A full UK driver's licence is required, and you'll be part of a Disability Confident employer.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We invest millions of ponds every year to keep our existing homes safe and descent. We also play our part in helping to deal with the UK housing crisis by building hundreds of new, modern homes to rent in Sunderland. We\’d love for you to join us achieve our vision.
Salary : £30,424.00
Key Responsibilities
- Carry out minor non-trade specific tasks including minor plaster patch repairs, damp and mould wash downs, tiling, brickwork, plumbing and painting, efficiently and on time.
- Ensure appropriate parts and materials are available for jobs. Accountability for van-based stock and replenishment.
- Ensure that RAMS, Method Statements, Product Information and COSHH are adhered to and followed alongside all other relevant Health and Safety requirements.
- Liaise with the designated Maintenance Manager or Assistant Maintenance Manager regarding the status of work.
- Liaise and interface with other trades as required.
- The Group operate an Emergency Out of Hours Service, which you may be required to work on a rota basis as and when required.
What we are looking for
- A full UK driver’s licence.
- Previous demonstrable experience carrying out various minor building repairs across designated trade disciplines.
- Previous demonstrable experience carrying out general multi-maintenance repairs, including repairs to doors, windows, kitchens or other general repairs.
- Awareness of specific access equipment to be used for at height and confined spaces, and demonstrate an attitude for application, demonstrating ability to work at height if required.
- Knowledge and understanding of relevant Health & Safety regulations.
- Flexible approach to meet the demand and needs of our customers with the ability to work with minimum supervision.
- Ability to control materials and stock effectively in day-to-day duties.
- Experience in delivering excellent service in a customer-facing environment.
- Demonstrable competence in using a handheld device.
- Ability to work on own initiative and as part of a team.
Benefits
- 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
- Early finish on Fridays.
- Flexible and hybrid working.
- Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
- Access to private healthcare through the Health Cash Plan.
- Competitive Aviva pension scheme – Gentoo will contribute up to 10% based on your personal contribution.
- Salary sacrifice electric vehicle scheme.
- Enhanced family-friendly leave.
- Car mileage allowance if you use your personal vehicle for business purposes.
- Life assurance cover to the value of 3 times your annual salary.
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Multi-Maintenance Operative employer: Gentoo Group Ltd
Contact Detail:
Gentoo Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Maintenance Operative
✨Tip Number 1
Familiarise yourself with the specific tasks mentioned in the job description, such as minor plaster patch repairs and plumbing. Being able to discuss your experience with these tasks during an interview will show that you understand the role and are prepared to hit the ground running.
✨Tip Number 2
Highlight your customer service skills when networking or during interviews. Since providing excellent service is crucial for this role, sharing examples of how you've successfully interacted with customers can set you apart from other candidates.
✨Tip Number 3
Make sure to brush up on your knowledge of Health & Safety regulations relevant to maintenance work. Being able to demonstrate your understanding of these regulations will reassure the hiring team that you prioritise safety in your work.
✨Tip Number 4
Consider reaching out to current or former employees of Gentoo through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Multi-Maintenance Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Multi Maintenance Operative position. Highlight key skills such as communication, customer service, and knowledge of Health & Safety regulations.
Tailor Your CV: Make sure your CV reflects your relevant experience in multi-maintenance repairs and customer service. Use specific examples that demonstrate your ability to carry out minor repairs and your understanding of Health & Safety regulations.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and how your skills align with Gentoo's values. Mention your flexibility and willingness to work independently or as part of a team, as well as your commitment to excellent customer service.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Gentoo Group Ltd
✨Showcase Your Customer Service Skills
As a Multi Maintenance Operative, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service and how you handled various situations. Highlight your communication skills and your ability to ensure customer satisfaction.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with the minor building repairs mentioned in the job description, such as plaster patch repairs, plumbing, and tiling. Be ready to explain your experience with these tasks and any relevant health and safety regulations you are aware of.
✨Emphasise Flexibility and Teamwork
The role requires a flexible approach to meet customer needs. Share examples of how you've adapted to changing circumstances in previous jobs. Also, mention your ability to work independently and as part of a team, as this is crucial for the position.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Consider asking about the training and development opportunities available or how the team collaborates on maintenance tasks. This will also help you gauge if the company culture aligns with your values.