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- Tasks: Carry out servicing, maintenance, and repairs on gas appliances in homes across Sunderland.
- Company: Values-led charitable organisation dedicated to providing quality homes.
- Benefits: 31 days annual leave, flexible hours, health cash plan, and competitive pension scheme.
- Why this job: Join a mission-driven team making a real difference in the community.
- Qualifications: Qualified Gas Service Engineer with relevant certifications and customer service skills.
- Other info: Opportunities for training in renewable energy and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We invest millions of ponds every year to keep our existing homes safe and descent. We also play our part in helping to deal with the UK housing crisis by building hundreds of new, modern homes to rent in Sunderland. We'd love for you to join us achieve our vision.
Salary :
£37,538.00
Job Description:
We are delighted to be investing and expanding our Property Safety team with a new opportunity for a qualified and experienced Gas Service Engineer, to carry out annual servicing, maintenance, repairs and breakdowns on all gas appliances/systems, associated equipment and controls within Gentoo's housing stock across the City of Sunderland.
Our customers are at the heart of Gentoo; therefore, providing excellent customer service is an essential part of this role. We are looking for a qualified Gas Service Engineer with knowledge and understanding of the Gas Regulations, relevant Health & Safety Regulations, Codes of practice and Guidance, and experience in Gas Engineering procedures in a domestic environment. We are looking for an individual who can communicate effectively with customers, colleagues and wider teams, ensuring Gentoo deliver excellent customer service to every customer.
Enjoy reduced working hours during the summer with early finishes at 1 pm and 3 pm. In the winter, our Gas Service Engineers work until 4.30 pm, Monday to Friday. Saturday morning work is required, with the following Friday off in return.
Training and development opportunities are available to all Gas Service Engineers, including products and the potential for training in renewable energy, air source heat pumps and qualification renewal to support you in building on your knowledge and skills to enhance work performance and achieve professional growth.
The role is subject to a basic DBS paid for by Gentoo.
A full UK driver's licence is required
Key responsibilities will include:
Delivering high-quality servicing and repairs for gas appliances, systems, and equipment, ensuring compliance with gas safety installations, regulations, legislation, and Gentoo policy and procedures.
Adhering to safe working practices in accordance with the Health & Safety Policy daily.
Completing work to an exceptional standard, striving for first-time fixes where possible, and handling minor work associated with the job to ensure an excellent customer experience.
Maintaining accurate and professional paperwork to reflect your dedication and attention to detail.
Providing excellent customer service, embodying our core values in every aspect of the role.
Supporting the Emergency Out-of-Hours Service as part of a rota and demonstrating flexibility by working some Saturdays when required.
What we are looking for:
A full UK driver's license
City & Guilds Advanced Craft certificate in Gas Engineering/Plumbing or Heating, OR NVQ Level 2 or equivalent in Gas Engineering
You must have a current gas competency qualification (ACS accreditation): CCN1, CENWAT, HTR1, CKR1
Demonstrable knowledge and experience in services, repairs and the installation of domestic gas appliances
Demonstrable knowledge of Gas Safety (Installation and use) Regulations
Desirable:
It's highly desirable that you have certifications or qualifications such as G3 unvented hot water, solar thermal, and non-domestic gas.
Some of our great benefits include;
- 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
- Early finish on Fridays
- Flexible and hybrid working.
- Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
- Access to private healthcare through the Health Cash Plan.
- Competitive Aviva pension scheme – Gentoo will contribute up to 10% based on your personal contribution.
- Salary sacrifice electric vehicle scheme
- Enhanced family-friendly leave
- Car mileage allowance if you use your personal vehicle for business purposes.
- Life assurance cover to the value of 3 times your annual salary
Gas Service Engineer employer: Gentoo Group Limited
Contact Detail:
Gentoo Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service Engineer
✨Tip Number 1
Get to know Gentoo and their values! Before your interview, do a bit of research on the organisation's mission and how they support the community. This will help you connect with them and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice your customer service skills! Since providing excellent customer service is key for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Brush up on your technical knowledge! Make sure you're familiar with the latest gas regulations and safety practices. Being able to discuss these confidently will show that you're not just qualified, but also committed to maintaining high standards.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Gentoo. By applying directly, you'll have access to all the latest job openings and updates, plus it shows your enthusiasm for the role right from the start.
We think you need these skills to ace Gas Service Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a Gas Service Engineer. We want to see how your skills align with our mission at Gentoo, so don’t hold back on showcasing your expertise in gas safety regulations and customer service.
Show Your Passion: Let us know why you’re excited about joining Gentoo! Share your enthusiasm for providing excellent customer service and your commitment to maintaining safe and quality homes. A little personality goes a long way in making your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about our values and what we do at Gentoo. Don’t miss out!
How to prepare for a job interview at Gentoo Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of gas regulations and safety standards. Being able to discuss these confidently will show that you're not just qualified, but also genuinely understand the importance of compliance in this role.
✨Customer Service is Key
Since Gentoo places a strong emphasis on customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share how you handle difficult situations and ensure a positive experience.
✨Show Your Flexibility
The job requires some Saturday work and being part of an emergency rota. Be prepared to discuss your availability and willingness to adapt to the needs of the team. Highlight any previous roles where you had to be flexible with your hours.
✨Bring Your Paperwork
As attention to detail is crucial, bring along any relevant certifications and qualifications. This not only shows your preparedness but also reinforces your commitment to maintaining high standards in your work.
