At a Glance
- Tasks: Deliver top-notch customer service in a lively casino environment.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Enjoy great pay, flexible hours, and awesome perks like gym discounts and mental health support.
- Other info: Flexible shifts, social events, and opportunities for personal growth await you!
- Why this job: Be part of a fun team and make customers smile every day!
- Qualifications: No specific experience needed, just bring your positive attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member in Sheffield employer: Genting Malaysia Berhad
Genting Casinos Sheffield is an exceptional employer that prioritises a vibrant work culture and employee well-being. With a commitment to professional development through the Genting Academy and a range of benefits including private healthcare, mental health support, and flexible working options, we ensure our team members thrive in a supportive environment. Join us for a rewarding career where your contributions are recognised and celebrated in a fun, fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your bubbly personality and passion for hospitality.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the Genting brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Hospitality Team Member in Sheffield
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your bubbly personality shine through! We want to see your passion for customer service, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Hospitality Team Member. Highlight any relevant experience in customer service or hospitality, and mention how you can contribute to our fun, fast-paced environment at Genting Casinos.
Follow Instructions:Pay close attention to the application instructions. We appreciate candidates who can follow company procedures, just like we do in our bars and restaurants. Make sure you submit everything we ask for!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Genting Malaysia Berhad
✨Show Your Personality
As a hospitality team member, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Smile, engage with your interviewer, and share examples of how you've provided excellent customer service in the past.
✨Know the Company
Do a bit of homework on Genting Casinos before your interview. Familiarise yourself with their values, services, and what makes them stand out in the leisure industry. This will show that you're genuinely interested and ready to contribute to their team.
✨Demonstrate Team Spirit
Being an effective team player is crucial in this role. Prepare to discuss times when you worked well in a team, contributed to improvements, or helped resolve conflicts. Highlighting your collaborative skills will make you a strong candidate.
✨Prepare for Practical Scenarios
Expect questions about handling cash, serving food and drinks, and maintaining hygiene standards. Think of specific situations where you successfully managed these tasks. Being able to demonstrate your practical knowledge will set you apart from other candidates.
