At a Glance
- Tasks: Deliver top-notch customer service in a lively casino environment.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Enjoy great pay, flexible hours, and awesome perks like gym discounts and mental health support.
- Other info: Participate in exciting events like pub quizzes and football tournaments.
- Why this job: Be part of a fun team and make customers smile every day!
- Qualifications: No experience needed, just bring your positive attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member in Salford employer: Genting Malaysia Berhad
Genting Casinos is an exceptional employer, offering a vibrant work environment in Salford where hospitality team members can thrive. With a strong focus on employee development, a wide range of benefits including private healthcare and mental health support, and a culture that celebrates individuality, we ensure our team feels valued and supported. Join us for a rewarding career in the fast-paced leisure industry, where your contributions are recognised and celebrated through various social engagement activities.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member in Salford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Genting Casinos' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will make you stand out as a bubbly personality who fits right in.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in hospitality, so show them you care about your appearance and the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Hospitality Team Member in Salford
Some tips for your application 🫡
Show Your Personality:When applying for the Hospitality Team Member role, let your bubbly personality shine through! We want to see your passion for customer service in your application, so don’t be shy about sharing your experiences and what makes you a great fit for our fun, fast-paced environment.
Tailor Your Application:Make sure to tailor your application to highlight the key skills mentioned in the job description. We’re looking for effective team players who can handle till operations and cash, so mention any relevant experience you have in these areas to stand out!
Follow the Guidelines:Adhering to company procedures and health and safety regulations is crucial in this role. In your application, show that you understand the importance of these aspects by mentioning any previous experience where you followed similar guidelines.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer at Genting Casinos.
How to prepare for a job interview at Genting Malaysia Berhad
✨Show Your Personality
As a hospitality team member, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Share stories that highlight your passion for customer service and how you’ve made customers feel special in the past.
✨Know the Company
Do a bit of homework on Genting Casinos. Familiarise yourself with their values and what makes them stand out in the leisure industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Demonstrate Team Spirit
Being an effective team player is crucial in this role. Prepare examples of how you've worked well in a team before, especially in fast-paced environments. Highlight any contributions you've made to improve team dynamics or service quality.
✨Prepare for Practical Scenarios
Expect questions about handling cash, serving food and drinks, and maintaining hygiene standards. Think of specific situations where you’ve successfully managed these tasks. Practising these scenarios can help you feel more confident and ready to tackle any practical questions.
