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- Tasks: Welcome guests and provide outstanding customer service while managing various administrative tasks.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Other info: Engage in fun social activities and enjoy excellent career development opportunities.
- Why this job: Be the friendly face of our team and make a real difference in guest experiences.
- Qualifications: Strong communication skills; previous reception experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills? A fantastic opportunity has arisen for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential.
Key skills and responsibilities include:
- Meeting and greeting all visitors in a professional and courteous manner.
- A professional telephone manner.
- Strong communication and interpersonal skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Receptionist employer: Genting Malaysia Berhad
Contact Detail:
Genting Malaysia Berhad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Genting Casinos and understand their values and what they offer. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face welcoming guests, it’s crucial to sound confident and approachable. Try role-playing with a friend or family member to get comfortable with common reception scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that’s professional yet reflects your personality. You want to look sharp while still feeling like yourself.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. And remember, apply through our website for the best chance at landing that receptionist role!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: As a receptionist, your friendly nature is key! Let your personality shine through in your application. Use a warm tone and share a bit about yourself to show us how you can create a welcoming atmosphere for our guests.
Highlight Communication Skills: Strong communication is essential for this role. Make sure to emphasise any relevant experience or skills you have in your application. Whether it's handling phone calls or face-to-face interactions, we want to see how you connect with others!
Flexibility is Key: Since the role involves various shifts, it’s important to mention your flexibility in your application. Let us know your availability and willingness to work nights and weekends, as this will make you stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Genting Malaysia Berhad
✨Show Your Friendly Side
As a receptionist, your warm and welcoming nature is key. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, first impressions matter!
✨Communicate Clearly
Strong communication skills are essential for this role. During the interview, articulate your thoughts clearly and listen actively. This will demonstrate your ability to engage with guests effectively.
✨Highlight Flexibility
Since the job requires working various shifts, be sure to express your flexibility. Share examples of how you've adapted to changing schedules in the past, showing that you're ready to meet the demands of the role.
✨Prepare for Common Scenarios
Think about common situations you might face as a receptionist, like handling difficult guests or managing multiple tasks. Prepare responses to these scenarios to showcase your problem-solving skills and customer service experience.