At a Glance
- Tasks: Deliver top-notch customer service in a lively casino environment.
- Company: Join the vibrant team at Genting Casino Glasgow.
- Benefits: Enjoy flexible benefits, discounts, and health support.
- Other info: Engage in exciting social activities and career development opportunities.
- Why this job: Be part of a fun, fast-paced industry while making customers smile.
- Qualifications: A friendly attitude and willingness to work in a team.
The predicted salary is between 20000 - 25000 £ per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Responsibilities:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
What We Offer:
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
Hospitality Team Member in Glasgow employer: Genting Malaysia Berhad
Genting Casino Glasgow is an exceptional employer that prioritises a vibrant work culture and employee wellbeing. With a range of benefits including a private GP helpline, mental health support, and flexible working options, we foster an environment where team members can thrive both personally and professionally. Join us for a rewarding career in hospitality, where your contributions are valued and celebrated through engaging social activities and growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your bubbly personality and passion for hospitality.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Genting brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly through the Genting Casinos website, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Hospitality Team Member in Glasgow
Some tips for your application 🫡
Show Your Personality:When you're applying for a role like Hospitality Team Member, let your bubbly personality shine through! Use a friendly tone in your application and share any relevant experiences that highlight your passion for customer service.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in bars and restaurants, and mention how you can contribute to maintaining high standards of customer care and hygiene regulations.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your skills and experiences at a glance. We love a well-organised application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Genting Malaysia Berhad
✨Show Your Personality
As a hospitality team member, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Share personal anecdotes that highlight your passion for customer service and how you’ve made customers feel special in the past.
✨Know the Company
Do a bit of homework on Genting Casinos before your interview. Familiarise yourself with their values, services, and any recent news. This will not only show your interest but also help you tailor your answers to align with what they’re looking for in a team member.
✨Demonstrate Team Spirit
Being an effective team player is crucial in this role. Prepare examples of how you’ve worked well in a team before, especially in fast-paced environments. Highlight your flexibility and willingness to support your colleagues, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to customer service, cash handling, and hygiene regulations. Think about how you would handle difficult situations or ensure high standards of presentation. Practising these responses can give you the confidence to tackle similar questions during the interview.
