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- Tasks: Welcome guests and provide outstanding customer service while managing various administrative tasks.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Other info: Engage in fun social activities and enjoy excellent career development opportunities.
- Why this job: Be the friendly face of our team and make a real difference in guest experiences.
- Qualifications: Strong communication skills; previous reception experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills? A fantastic opportunity has arisen for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential.
Key skills and responsibilities include:
- Meeting and greeting all visitors in a professional and courteous manner.
- A professional telephone manner.
- Strong communication and interpersonal skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Receptionist in Bournemouth employer: Genting Malaysia Berhad
Contact Detail:
Genting Malaysia Berhad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bournemouth
✨Tip Number 1
First things first, make sure you know the company inside out. Research Genting Casinos and understand their values and what they offer. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face welcoming guests, it’s crucial to demonstrate your ability to engage with people. Try role-playing common reception scenarios with a friend to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that’s professional yet comfortable, so you can focus on showcasing your personality and customer service skills during the interview.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our fantastic team at Genting Casinos.
We think you need these skills to ace Receptionist in Bournemouth
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly nature and communication skills. Remember, we’re looking for someone who can warmly welcome our guests!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've got any previous reception experience or customer service roles, mention them! We love seeing how you can fit into our team.
Show Enthusiasm: Express your excitement about the role and working with us at Genting Casinos. A positive attitude goes a long way, so let us know why you’re keen to join our team and contribute to providing outstanding service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Genting Malaysia Berhad
✨Show Your Friendly Side
As a receptionist, your warm and welcoming nature is key. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, first impressions matter!
✨Communicate Clearly
Strong communication skills are essential for this role. During the interview, articulate your thoughts clearly and listen actively. This will demonstrate your ability to engage with guests effectively.
✨Highlight Flexibility
Since the job requires working various shifts, be sure to express your flexibility. Share examples of how you've adapted to changing schedules in the past, showing that you're ready to meet the demands of the role.
✨Prepare for Common Scenarios
Think about common situations you might face as a receptionist, like handling difficult guests or managing multiple tasks. Prepare responses to these scenarios to showcase your problem-solving skills and customer service experience.