At a Glance
- Tasks: Learn to deal popular casino games like roulette and blackjack while providing great customer service.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks.
- Other info: Participate in exciting social events and enjoy a supportive team culture.
- Why this job: Kickstart your career in a fun environment with excellent training and development opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you.
All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers’ bets.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming licence.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme – a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips (Subject to eligibility).
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
Trainee Croupier (Training School) in Birmingham employer: Genting Malaysia Berhad
Genting Casino Edgbaston is an exceptional employer, offering a vibrant and dynamic work environment where you can kickstart your career as a Trainee Croupier. With comprehensive training provided, a commitment to employee development, and a wide array of benefits including private healthcare and flexible working options, we ensure our team members thrive both personally and professionally. Join us for a rewarding experience in the exciting world of gaming, where your passion for customer service will be celebrated and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Croupier (Training School) in Birmingham
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with croupiers, and soak up the atmosphere. This will not only give you a feel for the job but also help you understand what makes a great customer experience.
✨Tip Number 2
Practice your maths skills! Brush up on basic calculations and betting odds. Being confident with numbers will make you stand out during training and show that you're ready to take on the role.
✨Tip Number 3
Show off your personality! When you apply, let your enthusiasm shine through. A bubbly, can-do attitude is exactly what we’re looking for, so don’t be shy about sharing your passion for customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our fantastic benefits right there.
We think you need these skills to ace Trainee Croupier (Training School) in Birmingham
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your enthusiasm and bubbly personality shine through. This role is all about delivering great customer service, so don’t be shy about showcasing your passion for helping others.
Tailor Your Application:Make sure to customise your application to fit the Trainee Croupier role. Highlight any relevant skills or experiences, even if they’re not directly related to gaming. We love seeing how your unique background can contribute to our vibrant team!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use simple language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to receive your application and get you one step closer to joining our fun-loving team!
How to prepare for a job interview at Genting Malaysia Berhad
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. A bubbly personality is key for a Trainee Croupier, so let your enthusiasm shine through. Share examples of how you've delivered great service in the past, even if it's outside of a gaming context.
✨Brush Up on Your Maths Skills
Since you'll be dealing with bets and calculations, it’s a good idea to refresh your maths skills before the interview. Practice basic calculations and be ready to demonstrate your confidence with numbers. This will show that you’re prepared and capable of handling the responsibilities of the role.
✨Be Ready to Discuss Flexibility
The role requires a flexible attitude towards working hours, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the business. Highlight any previous experiences where you’ve had to be flexible in your work schedule.
✨Prepare Questions About Training
Since all training will be provided, come prepared with questions about the training process. This shows your eagerness to learn and ensures you understand what to expect. Ask about the types of games you'll be learning and how the training will support your development as a croupier.
