Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Earn up to £1,000 bonus in your first year plus amazing perks like gym discounts and private GP access.
- Other info: Great career development opportunities and a supportive, inclusive work environment.
- Why this job: Be part of a fun team, enjoy flexible shifts, and create memorable experiences for customers.
- Qualifications: Must be over 18, have a Personal Functional License, and be skilled in casino games.
The predicted salary is between 25000 - 35000 £ per year.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It's our way of investing in you and supporting your success as you grow your career with us.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Croupier in West Bromwich employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Croupier in West Bromwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what they offer. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Brush up on your dealing skills and customer service techniques. You might even want to role-play some scenarios with a friend to get comfortable with the types of questions you might face during the interview.
✨Tip Number 3
Show off your personality! As a croupier, you'll need to be friendly and professional. During your interview, let your personality shine through. Share stories that highlight your experience and how you’ve created memorable gaming experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team. Don’t miss out on that £1,000 bonus!
We think you need these skills to ace Croupier in West Bromwich
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see how your skills can bring a fantastic gaming experience to our customers!
Be Personable: Since customer service is key, let your personality shine through in your application. We love friendly, professional croupiers who can engage with our guests and make their time memorable.
Keep It Clear and Concise: When writing your application, be clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Genting Casinos
✨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Practice Quick Maths
Since quick mathematical ability is key for a croupier, practice calculating bets and payouts quickly. You might even want to do some mock scenarios with friends to get comfortable with the pressure of real-time calculations.
✨Be Ready for Shift Work
Understand that flexibility is crucial in this role. Be prepared to discuss your availability for various shifts, including nights and weekends, and express your willingness to adapt to the casino's needs.