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- Tasks: Become a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant atmosphere.
- Benefits: Enjoy great perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: This role offers a fun environment, career development, and the chance to make customers smile.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Must be over 18, eligible to work in the UK, and pass a DBS check.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips - Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier FFK employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier FFK
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion for creating enjoyable experiences shine through.
✨Tip Number 2
Familiarise yourself with popular casino games like roulette and blackjack. Even though training will be provided, having a basic understanding of these games can demonstrate your commitment and eagerness to learn.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working nights and weekends, showing that you are adaptable and willing to accommodate the business's needs will make you a more attractive candidate.
✨Tip Number 4
Highlight your teamwork skills. As a trainee croupier, you'll be part of a team, so sharing examples of how you've successfully worked with others in the past can set you apart from other applicants.
We think you need these skills to ace Trainee Croupier FFK
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role requires delivering outstanding customer service, make sure to emphasise any relevant experience or skills you have in this area. Use specific examples to demonstrate your enthusiasm and ability to engage with customers.
Show Your Willingness to Learn: As no previous gaming experience is necessary, it's important to convey your eagerness to learn. Mention any past experiences where you quickly adapted to new roles or acquired new skills, especially in a team environment.
Demonstrate Flexibility: The job requires a flexible attitude towards working shifts, including nights and weekends. Be sure to mention your availability and willingness to work varied hours, as this will show that you are committed to supporting the business.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are key traits for a croupier.
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Maths Skills
Good maths skills are essential for this role. Be prepared to discuss your comfort level with numbers and calculations. You might even want to brush up on basic betting odds and calculations before the interview.
✨Highlight Your Flexibility
The job requires working shifts, including nights and weekends. Be ready to discuss your availability and willingness to adapt to different schedules. This shows that you understand the demands of the role and are committed to supporting the team.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the training process, company culture, or career development opportunities. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
