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- Tasks: Become a trainee croupier, learning to deal games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant atmosphere.
- Benefits: Enjoy flexible benefits, private GP access, discounts, and mental health support.
- Other info: Must be over 18 and able to pass a DBS check for gaming license.
- Why this job: Experience a fun work environment with opportunities for growth and social activities.
- Qualifications: No experience needed; just a passion for customer service and a can-do attitude.
Trainee Croupier/Casino Dealer – Edinburgh
JOB DESCRIPTION
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits \” read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* \” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy \” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK\’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
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Trainee Croupier/casino Dealer - Edinburgh employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/casino Dealer - Edinburgh
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Whether it's in a phone call or an informal chat, let your passion for customer service and the gaming industry shine through. This can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with popular casino games like roulette and blackjack before your interview. Understanding the basics will not only boost your confidence but also demonstrate your commitment to learning and excelling in the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift work. Highlighting your willingness to work nights and weekends shows that you are dedicated and ready to meet the demands of the job.
✨Tip Number 4
Network with current or former croupiers if possible. They can provide valuable insights into the role and the company culture, which can help you tailor your approach and questions during the application process.
We think you need these skills to ace Trainee Croupier/casino Dealer - Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience or skills that align with the role of a trainee croupier. Emphasise your enthusiasm and willingness to learn, as these are key traits for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and your desire to provide excellent customer service. Mention your flexibility in working shifts, including nights and weekends, which is essential for this role.
Highlight Relevant Skills: Focus on skills such as good maths abilities, teamwork, and a positive attitude. These are crucial for a trainee croupier, so make sure to include examples of how you've demonstrated these skills in previous roles or experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
Make sure to convey your passion for customer service during the interview. A bubbly personality and a positive attitude can go a long way in this industry, so let your enthusiasm shine through!
✨Brush Up on Basic Maths
Since you'll be dealing with bets and payouts, having good maths skills is essential. Practise basic calculations beforehand to demonstrate your confidence in handling numbers during the interview.
✨Be Ready to Discuss Flexibility
The role requires a flexible attitude towards working shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the business.
✨Research the Company Culture
Familiarise yourself with Genting Casinos and their values. Understanding their commitment to outstanding service and inclusivity will help you align your answers with what they are looking for in a candidate.