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- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks.
- Why this job: Kickstart your career in a fun environment with great training and development opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Participate in exciting social activities and enjoy a supportive workplace culture.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Our Business:
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier at FFK employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier at FFK
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to showcase your bubbly personality.
✨Tip Number 3
Be flexible and open-minded! The job requires working shifts, including nights and weekends. Make sure to express your willingness to adapt to different schedules. This shows that you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Genting Casinos site. It’s the best way to ensure your application gets seen by the right people, and who knows, you might just land that trainee croupier role!
We think you need these skills to ace Trainee Croupier at FFK
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This role is all about delivering great customer service, so let that shine through in your writing.
Highlight Your Flexibility: Since this job involves working shifts, including nights and weekends, be sure to mention your flexible attitude. We love team players who are ready to adapt to the needs of the business!
Math Skills Matter: Good maths skills are key for this role, especially when it comes to calculating bets. If you've got any relevant experience or even just a knack for numbers, make sure to include that in your application.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for the best chance of success. It’s super easy, and we can’t wait to see your application!
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
Make sure to convey your passion for customer service during the interview. A bubbly personality is key for a trainee croupier, so let your enthusiasm shine through in your answers and body language.
✨Brush Up on Your Maths Skills
Since you'll be dealing with bets and calculations, it's a good idea to practice basic maths before the interview. Being confident in your ability to handle numbers will impress the interviewers and show that you're ready for the role.
✨Demonstrate Flexibility
The job requires a flexible attitude towards shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the business, as this is a crucial aspect of the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the training process and team dynamics.
