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- Tasks: Become a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant atmosphere.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: This role offers a fun environment, great team spirit, and opportunities for personal growth.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Must be over 18 and able to pass a DBS check for a gaming license.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
JOB DESCRIPTION
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Croupier bonus of £4,000 per annum *Subject to elegibility
- Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits – read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* \” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy \” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
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Trainee Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your bubbly personality shine through. This role is all about creating a fun atmosphere for customers, so demonstrating your passion can set you apart.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shifts. Since the job requires working nights and weekends, emphasising your willingness to adapt your schedule will show that you're committed and ready to meet the demands of the role.
✨Tip Number 3
Brush up on your basic maths skills before the interview. Being confident with numbers is crucial for a croupier, so practice calculating bets quickly and accurately. This will not only help you in the role but also demonstrate your readiness to learn.
✨Tip Number 4
Familiarise yourself with popular casino games like roulette and blackjack. Even though training will be provided, having a basic understanding of these games can impress your interviewers and show that you're genuinely interested in the position.
We think you need these skills to ace Trainee Croupier
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role of a trainee croupier revolves around delivering great customer service, make sure to emphasise any relevant experience or skills you have in this area. Use specific examples to demonstrate your enthusiasm and ability to engage with customers.
Show Your Willingness to Learn: As no previous gaming experience is necessary, it's important to convey your eagerness to learn. Mention any past experiences where you quickly adapted to new roles or acquired new skills, showcasing your can-do mindset.
Demonstrate Teamwork and Flexibility: The job requires being an efficient team player with a flexible attitude. Include examples from previous jobs or activities where you worked well in a team and were adaptable to changing situations, especially regarding shift work.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are key traits for a croupier.
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Team Spirit
Being an efficient team player is crucial in this role. Highlight any past experiences where you worked collaboratively with others, whether in a job or a group project. This will show that you can contribute positively to the team environment.
✨Be Prepared for Shift Work
Flexibility is important in this position, as you'll need to work various shifts, including nights and weekends. Be ready to discuss your availability and willingness to adapt your schedule to meet the needs of the business.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice basic calculations and be prepared to demonstrate your numerical abilities. This will show that you're ready to handle the responsibilities of the role.