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- Tasks: Join us as a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Genting Casinos is a top leisure business in the UK, part of a global group with 62,000 employees.
- Benefits: Enjoy a competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to your needs.
- Why this job: This role offers a fun environment, great team spirit, and opportunities for personal development.
- Qualifications: Must be over 18, have the right to work in the UK, and pass a DBS check.
- Other info: No prior gaming experience needed; all training provided in a 6-week course.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently recruiting a trainee croupier. No previous gaming experience is necessary. If you are passionate about delivering great customer service and willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once trained, you will be responsible for dealing casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends.
- Good maths skills for correct calculation of customers’ bets.
Applicants must be over 18, have the right to work in the UK, and be able to pass a DBS check to obtain a gaming license.
In return, we offer an excellent salary, development opportunities, and a wide range of employee benefits.
WHAT WE OFFER
Along with a competitive salary, we provide a variety of benefits including:
- Private GP helpline
- Discount portal for retailers, restaurants, leisure, and more
- Life assurance
- Employee assistance programme: confidential helpline with 24/7 advice and counselling
- 20% discounted gym membership
- Mental health support
- Family-friendly and wellbeing policies
- Flexible benefits allow employees to choose the best package for their needs:
- Health Cash Plan (level 1 is company funded)
- Critical illness cover
- Travel insurance
- Health Screening
Rewards, recognition, development, and events include:
- Genting Academy online learning portal
- Long service awards
- Staff social fund
- Annual Christmas present
- Social activities like pub quizzes, awards, and football tournaments
OUR BUSINESS
Genting Casinos is a leading leisure business in the UK, committed to delivering outstanding service nationwide. Part of the Genting Group, employing 62,000 worldwide, we value our colleagues and customers, and strive to provide a fantastic experience. We are an inclusive and diverse employer, celebrating individuality and accommodating the needs of our community. If you need support during the interview process, such as guidance or adjustments, please contact us.
Trainee Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Whether it's in a phone call or an interview, let your bubbly personality shine through. This is crucial for a trainee croupier position where customer service is key.
✨Tip Number 2
Familiarise yourself with popular casino games like roulette and blackjack. Even though training will be provided, having a basic understanding of these games can help you stand out as a proactive candidate.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working nights and weekends, demonstrating your willingness to adapt your schedule can make a positive impression.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's not directly related to gaming. This will show that you have the right mindset and skills to deliver outstanding service to customers.
We think you need these skills to ace Trainee Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trainee Croupier position. Understand the key skills required, such as customer service and maths skills, and think about how your experiences align with these.
Tailor Your CV: Craft your CV to highlight relevant experiences that showcase your customer service skills and any teamwork or flexible work experiences. Even if you lack direct gaming experience, emphasise your enthusiasm and willingness to learn.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the gaming industry. Mention your ability to work shifts and your eagerness to participate in the training programme. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the croupier role.
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service and the gaming industry during the interview. A positive attitude can set you apart from other candidates.
✨Demonstrate Team Spirit
Being an efficient team player is crucial in this role. Share examples of how you've worked well in teams before, whether in previous jobs or during group activities. This will show that you can contribute positively to the work environment.
✨Highlight Your Flexibility
The job requires a flexible attitude towards shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to different working hours, as this is an important aspect of the role.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice basic calculations and be ready to demonstrate your numerical abilities. This will reassure the interviewer of your capability to handle the responsibilities of the role.
