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- Tasks: Join our team as a Trainee Cashier and deliver top-notch customer service.
- Company: Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy a competitive salary, tips, and a range of fantastic employee benefits.
- Why this job: No experience needed; full training provided to kickstart your career.
- Qualifications: Great customer service skills and a team player attitude.
- Other info: Flexible benefits, career development, and fun social activities await you!
The predicted salary is between 20000 - 30000 £ per year.
We are currently looking for a Trainee Cashier to join the team. In this role, you will be responsible for ensuring full compliance with company procedures as well as relevant legislation whilst ensuring the highest standards of customer care in your area of the operation. No experience is required and full training will be provided.
Key Skills and competencies:
- Excellent customer service skills
- Acknowledgment and understanding of customers’ needs
- Be an effective team player
- Ensure that level of customer care, cash desk services and security are delivered to the highest standard possible
- To operate the cash desk efficiently and in compliance with company rules and procedures at all times, prioritising work to ensure deadlines are met.
- To be able to explain fully the rules of games of members as well as other casino facilities
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline
- Discount portal for popular retailers, restaurants, leisure and more
- Pension scheme
- Life assurance
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue
- 20% discounted gym membership
- Mental health support
- Family-friendly and wellbeing policies
- Flexible benefits - designed for employees to choose the best package for their personal needs
- Health Cash Plan (level 1 is company funded)
- Critical illness cover
- Dental insurance
- Travel insurance
- Health Screening
- Rewards, recognition, development, and events
- Career development opportunities
- Genting Academy - online learning portal
- Long service awards
- Staff social fund
- Annual company Christmas present
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Cashier £27,033 + Tips in Stratford-upon-Avon employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Cashier £27,033 + Tips in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch customer care, think of examples from your past experiences where you've gone above and beyond for someone. Even if you haven't worked in a similar role before, any experience in helping others counts!
✨Tip Number 3
Be ready to demonstrate teamwork! The job description highlights the importance of being an effective team player. Think of times when you've collaborated with others to achieve a goal, and be prepared to share those stories during your interview.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Genting family!
We think you need these skills to ace Trainee Cashier £27,033 + Tips in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have with customer service, even if it's informal. We want to see how you understand and acknowledge customers' needs, so share examples that showcase your ability to connect with people.
Be a Team Player: We love team players! In your application, mention any experiences where you've worked well in a team. This could be from school projects, sports, or previous jobs. It shows us you're ready to collaborate and contribute to our awesome team.
Follow the Application Guidelines: When applying, make sure to follow any specific instructions in the job description. This shows us that you can comply with company procedures, which is super important for the Trainee Cashier role. Don't skip this step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about what we offer and our fantastic company culture!
How to prepare for a job interview at Genting Casinos
✨Know the Company
Before your interview, take some time to research Genting Casinos. Understand their values, mission, and what makes them stand out in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Customer Service Focus
Since the role requires excellent customer service skills, think of examples from your past experiences where you demonstrated these skills. Even if you don’t have direct experience, consider situations where you’ve helped others or worked in a team setting. Be ready to discuss how you can meet customers' needs.
✨Practice Common Interview Questions
Prepare for common interview questions related to teamwork, compliance with procedures, and handling customer queries. Practising your responses will help you feel more confident and articulate during the interview. Remember, it’s okay to ask for clarification if you don’t understand a question!
✨Show Enthusiasm and Willingness to Learn
As a Trainee Cashier, your eagerness to learn and grow is crucial. Make sure to express your enthusiasm for the role and your willingness to undergo training. Highlight any relevant skills or experiences that demonstrate your ability to adapt and thrive in a new environment.
