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- Tasks: Deal poker games and provide top-notch customer service in a vibrant casino environment.
- Company: Join Genting Casinos, a leading leisure business with a focus on outstanding service.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of an exciting team and enhance your skills while having fun at work.
- Qualifications: Experience as a poker dealer and excellent customer service skills required.
- Other info: Opportunities for career development and engaging social activities await you!
The predicted salary is between 25787 - 36200 £ per year.
Are you an experienced poker dealer looking for a new opportunity? Have you got exceptional customer service skills? We have a vacancy for an experienced poker dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the card room, ensuring full compliance with company procedures and all relevant legislation whilst providing excellent customer service.
Key skills and responsibilities include:
- Dealing poker games within the casino, ensuring security is to the highest standard possible.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Excellent customer service skills.
- Acknowledgement and understanding of customers’ needs.
- An efficient team player.
- Personal Functional License (PFL) required.
WHAT WE OFFER
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Poker Dealer £25,787 + Tips in Stratford-upon-Avon employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Dealer £25,787 + Tips in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your poker skills! Make sure you're up to speed with all the games you'll be dealing. Brush up on the rules and be ready to explain them clearly to customers. Confidence in your dealing will shine through during the interview.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Being able to share these stories will demonstrate your commitment to providing excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fantastic team at Genting Casinos. Let’s get you that poker dealer role!
We think you need these skills to ace Poker Dealer £25,787 + Tips in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience as a poker dealer and any customer service skills you have. We want to see how you can bring your expertise to our team, so don’t hold back!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to dealing poker games and providing excellent customer service. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer!
How to prepare for a job interview at Genting Casinos
✨Know Your Games
Make sure you brush up on the rules and nuances of all poker games. Being able to explain the rules clearly to customers will show your expertise and enhance their experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this is crucial for the role.
✨Understand Company Procedures
Familiarise yourself with the company's procedures and compliance requirements. Being knowledgeable about these will demonstrate your commitment to maintaining high security and operational standards.
✨Be a Team Player
Think of instances where you've worked effectively within a team. Highlighting your ability to collaborate and support your colleagues will resonate well, as teamwork is essential in a casino environment.
