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- Tasks: Lead the cash desk team, ensuring smooth operations and excellent customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy competitive salary, tips, private GP, discounts, and flexible benefits.
- Why this job: Be part of meaningful change and develop your skills in a dynamic environment.
- Qualifications: Experience in casino cashdesk and strong procedural knowledge required.
- Other info: Opportunities for career development and engaging social activities await you.
The predicted salary is between 28000 - 56000 £ per year.
As our new Head Cashier, you’ll play an important role within the Cashdesk team, working closely with the Cashdesk Manager to help deliver a smooth, accurate, and customer focused operation at what is one of Genting’s leading venues. This is an excellent opportunity for someone looking to develop their skills, gain valuable experience, and contribute to a high profile change programme. If you’re motivated, eager to learn, and excited to be part of meaningful change, we’d love to hear from you.
Applicants must have experience of working in a casino cashdesk and demonstrate strong procedural knowledge.
Key Competencies & Duties include:
- To ensure a smooth and efficient operation of the cash desk in compliance with all legislation, company rules and procedures at all times, prioritising work to ensure deadlines are met.
- To ensure that all cash desk staff are fully trained in all relevant Legislation, Company Policy and Procedures and all aspects of the cash desk operation.
- To monitor cashiers performance and provide help and advice to team members as and when needed.
- To be fully aware of all aspects of Social Responsibility and to be able to converse with any customer about any aspect thereof.
- To have full knowledge of all relevant aspects of the current Gaming Legislation and LCCP.
- To have full knowledge and understanding of ‘Acceptance of Cheques and Debit cards, Redemption and Banking’ company policy and procedures.
- To possess full knowledge of Data Protection and Procedures related to Money lending between customers and ensure they are implemented.
- To be fully conversant with the Money Laundering Regulations and record, and if needed report, all relevant transactions and information as required and also provide ongoing training for all cash desk staff.
- To ensure that the company opening/ closing procedures and insurance limits are adhered to and ensure secure cash handling procedures are followed at all times.
- To be responsible for all assets within the cash desk ensuring that all cash, chips etc are fully accounted for and secure at all times.
- To understand and make appropriate use of the company’s computer systems and electronic equipment positioned in the cash desk and take necessary actions to deal with problems.
- To have full knowledge of the soft count operation and ensure that the soft count is conducted in accordance with company procedures, reporting any breaches of procedures to General Manager/ Senior Casino Manager.
WHAT WE OFFER
- As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Head Cashier £40,000 + Tips in Stratford-upon-Avon employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Cashier £40,000 + Tips in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the casino industry and let them know you're on the hunt for a Head Cashier role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for cash desk roles and practice your answers. We want you to showcase your experience and knowledge of gaming legislation, so be ready to impress with your expertise.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused environment like a casino. Make sure you look sharp and professional when you walk into that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Genting Casinos.
We think you need these skills to ace Head Cashier £40,000 + Tips in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in a casino cashdesk. We want to see how your procedural knowledge can contribute to our smooth operations, so don’t hold back on those details!
Tailor Your Application: Take a moment to tailor your application to the Head Cashier role. Use the job description as a guide and align your skills and experiences with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your personality and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos
✨Know Your Cashdesk Inside Out
Make sure you brush up on your knowledge of cash desk operations, including compliance with legislation and company policies. Familiarise yourself with the specific procedures related to cash handling, cheque acceptance, and money laundering regulations, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
As a Head Cashier, you'll be responsible for training and monitoring staff performance. Prepare examples of how you've successfully led a team in the past, highlighting your ability to provide guidance and support while ensuring compliance with all relevant procedures.
✨Demonstrate Customer Focus
Genting values customer service highly, so be ready to discuss how you've handled customer interactions in previous roles. Think of specific instances where you resolved issues or improved customer satisfaction, as this will show your commitment to delivering an excellent experience.
✨Prepare Questions About Social Responsibility
Since social responsibility is a key aspect of the role, come prepared with questions about how the company implements these practices. This shows your interest in the company's values and your understanding of the importance of responsible gaming.
