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- Tasks: Deal popular casino games like roulette and blackjack while ensuring top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits.
- Why this job: Be at the heart of the action and make memorable experiences for customers.
- Qualifications: Must have Personal Functional License (PFL) and excellent customer service skills.
- Other info: Flexible shifts, career development opportunities, and fun social activities await you!
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack? We are currently looking for an experienced croupier to join our team. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.
Key skills and responsibilities include:
- Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
- Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Excellent customer service skills.
- Acknowledgement and understanding of customers' needs.
- An efficient team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Senior Croupier *PFL Required* in Slough employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Croupier *PFL Required* in Slough
✨Tip Number 1
Network like a pro! Reach out to fellow croupiers or industry contacts on LinkedIn. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you can, organise a demo session where you can showcase your dealing expertise. This gives potential employers a taste of what you bring to the table—literally!
✨Tip Number 3
Be flexible with your availability. Since the job requires night shifts and weekends, let employers know you're open to working various hours. It shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes it easier for us to spot your application and get back to you quickly.
We think you need these skills to ace Senior Croupier *PFL Required* in Slough
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience as a croupier, especially with games like roulette and blackjack. We want to see how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific skills and experiences that relate directly to the responsibilities we’ve outlined. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Genting Casinos
✨Know Your Games Inside Out
Make sure you brush up on the rules and strategies of popular casino games like roulette and blackjack. Being able to explain these clearly to customers will show your expertise and enhance their experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this is crucial for the role.
✨Understand Company Procedures
Familiarise yourself with the company's procedures and compliance requirements. This will demonstrate your commitment to maintaining high standards and ensure you're ready to discuss how you would uphold these in your role.
✨Be Ready for Shift Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work nights and weekends, as this shows you're a team player who can adapt to the business's needs.
