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- Tasks: Lead and inspire the Cash Desk team while ensuring smooth operations and top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business with a focus on outstanding service.
- Benefits: Enjoy a competitive salary, tips, flexible benefits, and a range of health and wellness perks.
- Why this job: Make a real impact by driving change in a dynamic and collaborative environment.
- Qualifications: 2+ years in a senior cash desk role with strong leadership and performance management skills.
- Other info: Be part of a diverse team with excellent career development opportunities and fun social activities.
The predicted salary is between 40000 - 60000 £ per year.
As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you.
Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseeing a team and managing performance in line with policies and procedures.
Key Competencies & Duties include:- Take overall responsibility for the leadership, direction, and performance of the Cash Desk team, ensuring a positive, collaborative, and professional working environment at all times.
- Oversee the day-to-day operation of the Cash Desk, ensuring all processes run smoothly and efficiently, and that all compliance, security, and customer service standards are consistently met.
- Manage the staff rota, including planning, scheduling, and authorising shifts and holiday requests, to ensure adequate coverage and business continuity in line with company policy and operational needs.
- Lead on all people management matters within the Cash Desk, including recruitment, induction, training, performance management, and development of team members.
- Act as the primary point of contact for all Cash Desk staff, providing guidance, support, and regular feedback, and addressing any issues or concerns promptly and professionally.
- Foster a culture of continuous improvement, encouraging staff to contribute ideas and best practices to enhance the Cash Desk operation.
- Ensure effective communication between the Cash Desk and other departments, working closely with senior management to support business objectives and resolve operational challenges.
- Take responsibility for the implementation and adherence to all company policies relating to staff conduct, attendance, and welfare within the Cash Desk team.
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESSGenting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Cash Desk Manager £50\'000 + Tips in Slough employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Desk Manager £50\'000 + Tips in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Cash Desk Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for cash desk management roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight your experience in managing teams and improving processes. Share specific examples of how you've fostered a positive work environment and driven performance in your previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cash Desk Manager £50\'000 + Tips in Slough
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your 2+ years in a senior cash desk role. We want to see how you've led teams and managed performance, so share specific examples that demonstrate your leadership skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key competencies mentioned in the job description. We love seeing how you align with our values and the role itself.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can foster a positive environment, so show us how you connect with others in your writing.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Genting Casinos
✨Know Your Numbers
As a Cash Desk Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to cash handling and team performance. Be ready to discuss how you've improved efficiency or compliance in previous roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully managed a team, resolved conflicts, or implemented new processes. This will show that you're not just a manager, but a leader who can inspire and motivate others.
✨Understand the Company Culture
Familiarise yourself with Genting's values and mission. During the interview, relate your answers back to how you can contribute to their culture of collaboration and continuous improvement. This shows that you're not only a fit for the role but also for the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about team dynamics, future projects, or how success is measured in the Cash Desk. It demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
