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- Tasks: Serve delicious cocktails and provide top-notch customer service in a vibrant casino environment.
- Company: Join Genting Casinos, a leading UK leisure business known for outstanding customer experiences.
- Benefits: Enjoy flexible working hours, private GP access, gym discounts, and a range of employee perks.
- Why this job: Be part of a fun team, develop your skills, and engage in exciting social activities.
- Qualifications: No specific experience required, just a passion for hospitality and a friendly attitude.
- Other info: Flexible shifts available, including nights and weekends, perfect for students!
The predicted salary is between 30000 - 42000 £ per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Senior Cocktail Bartender at Flagship Mayfair Casino employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cocktail Bartender at Flagship Mayfair Casino
✨Tip Number 1
Familiarise yourself with the latest cocktail trends and popular drinks. Being knowledgeable about what’s currently in vogue can impress your interviewers and show your passion for bartending.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock bar setting. This will help you demonstrate your bubbly personality and ability to handle various customer interactions during the interview.
✨Tip Number 3
Research Genting Casinos and their values. Understanding their commitment to customer service and employee wellbeing can help you align your answers with their expectations during the interview.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, especially night shifts and weekends. Highlighting your willingness to adapt to the needs of the business can set you apart from other candidates.
We think you need these skills to ace Senior Cocktail Bartender at Flagship Mayfair Casino
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and bartending. Use specific examples that demonstrate your skills in providing excellent customer care and working in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bubbly personality and passion for hospitality. Mention why you want to work at Genting Casinos and how your values align with theirs, particularly in delivering outstanding service.
Highlight Teamwork Skills: Emphasise your ability to work effectively as part of a team. Provide examples of past experiences where you contributed to business improvement or collaborated with colleagues to enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Genting Casinos
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
As a Senior Cocktail Bartender, being a team player is crucial. Prepare to discuss how you've effectively collaborated with colleagues in previous roles and contributed to a positive work environment.
✨Know the Company and Its Values
Research Genting Casinos and understand their commitment to outstanding service and inclusivity. Mention how your personal values align with theirs during the interview to show you're a good fit.
✨Prepare for Practical Questions
Expect questions about your bartending skills and knowledge of cocktails. Brush up on popular drinks, preparation techniques, and presentation standards to impress your interviewers.
