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- Tasks: Welcome guests, manage check-ins, and handle various administrative tasks.
- Company: Join a vibrant team dedicated to exceptional customer service.
- Benefits: Enjoy flexible hours and a friendly work environment.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic setting.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: No previous experience required; just bring your enthusiasm!
The predicted salary is between 24000 - 36000 £ per year.
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills?
A fantastic opportunity has arisen for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration.
Receptionist employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your interpersonal skills during any interactions you have with our team. Whether it's through a phone call or an informal chat, demonstrating your friendly and approachable nature can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common reception tasks and customer service scenarios. Being able to discuss how you would handle specific situations, like a difficult guest or a busy check-in period, will show us that you're prepared for the role.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for will help you align your responses during conversations and demonstrate that you're genuinely interested in being part of our team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the work environment, which can help you tailor your approach and make a positive impression when you meet us.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your CV and cover letter. Mention specific instances where you provided outstanding service or resolved guest issues.
Showcase Communication Abilities: Since strong communication skills are crucial for this role, include examples of how you've effectively communicated with guests or colleagues in previous positions.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the job listing to demonstrate that you understand what the company is looking for.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a receptionist role.
How to prepare for a job interview at Genting Casinos
✨Show Your Friendly Side
As a receptionist, your personality is key. Make sure to greet the interviewer with a warm smile and maintain a friendly tone throughout the conversation. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Highlight Communication Skills
Prepare examples of how you've effectively communicated in previous roles. Whether it's resolving a guest's issue or coordinating with team members, showcasing your strong communication skills will be crucial.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you provided outstanding customer service. Think about challenges you faced and how you overcame them to ensure guest satisfaction, as this will reflect your suitability for the role.
✨Familiarise Yourself with Administrative Tasks
Since the role involves various administrative duties, brush up on any relevant software or systems you might encounter. Showing that you're proactive and knowledgeable about these tasks can set you apart from other candidates.
