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- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Earn up to £1,000 bonus, plus health benefits and flexible perks.
- Why this job: Kickstart your career in a fun, vibrant industry with great growth opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Enjoy social activities, training, and a supportive work environment.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier in Reading employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a trainee croupier, delivering great service is key. Think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your personality! They’re looking for enthusiastic and bubbly individuals. Don’t be afraid to let your true self shine through in the interview. A positive attitude can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Genting family. So, don’t hesitate – get your application in today!
We think you need these skills to ace Trainee Croupier in Reading
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This is a fun industry, so let your passion for customer service shine through.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Highlight any relevant skills or experiences that show you're ready to learn and grow with us as a trainee croupier.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, good maths skills are key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Genting Casinos.
How to prepare for a job interview at Genting Casinos
✨Know the Games
Even if you don't have prior gaming experience, it's a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
Since delivering great customer service is key for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories to demonstrate your bubbly personality and can-do mindset.
✨Flexibility is Key
Make sure to highlight your flexibility regarding shifts, especially nights and weekends. Employers love candidates who are adaptable, so mention any previous roles where you had to work varied hours or how you're willing to adjust your schedule to meet business needs.
✨Brush Up on Your Maths Skills
As a croupier, you'll need to handle bets and payouts accurately. Before the interview, practice some basic maths problems to boost your confidence. You could even mention your comfort with numbers during the interview to reassure them of your capability in this area.
