Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure fair play and compliance while leading a dynamic team in a vibrant casino environment.
- Company: Join Genting Casinos, a leading leisure business with a commitment to outstanding service.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of an exciting industry, making a real impact on customer experiences and team success.
- Qualifications: Experience as a pit boss and a Personal Functional License (PFL) required.
- Other info: Engage in fun social activities and career development opportunities within a diverse team.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced pit boss looking for a new opportunity? Are you dedicated to ensuring the games are played fairly and accurately? We have a vacancy for a pit boss to join our team, supporting the management team to ensure full compliance with company procedures and relevant legislation. You will also be responsible for making sure the highest standards of efficiency, security, and customer care are delivered in your area.
Key skills and responsibilities include:
- Full compliance with the requirements of the Gambling Act, Gambling Commission guidelines, licensing conditions, and codes of practice (LCCP).
- Fully aware of all social responsibility protocols and procedures.
- Ensure all gaming activity complies with company policy and procedures.
- Provide employees with clear and concise instructions and effectively evaluate their knowledge and understanding.
- Positive and flexible approach to change management initiatives to effectively improve business performance and maintain a competitive edge.
- Coach employees to meet the organisation's expectations of productivity and goal accomplishment.
- Ensure all employees deliver exceptional levels of customer service.
- An effective team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits.
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure, and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues, and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Pit Boss PFL Required in Reading employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pit Boss PFL Required in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a pit boss role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the Gambling Act and company policies. Show us that you’re not just a great fit for the role, but that you’re also passionate about compliance and customer service.
✨Tip Number 3
Don’t forget to showcase your coaching skills! Be ready to discuss how you've helped team members improve their performance in the past. We love to see candidates who can inspire and lead others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills.
We think you need these skills to ace Pit Boss PFL Required in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience as a pit boss. Use keywords from the job description, like 'compliance' and 'customer service', to show we’re on the same page.
Showcase Your Skills: Don’t just list your skills; give us examples of how you’ve used them in past roles. Whether it’s coaching employees or ensuring compliance with gaming regulations, we want to see how you’ve made an impact.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Genting Casinos
✨Know Your Regulations
Make sure you’re well-versed in the Gambling Act and the Gambling Commission guidelines. Brush up on the licensing conditions and codes of practice, as these will likely come up during your interview. Showing that you understand these regulations demonstrates your commitment to compliance and professionalism.
✨Showcase Your Leadership Skills
As a pit boss, you'll need to coach and guide your team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to provide clear instructions and evaluate performance. This will highlight your leadership style and your dedication to maintaining high standards.
✨Emphasise Customer Service
Exceptional customer service is key in this role. Think of specific instances where you’ve gone above and beyond for customers or resolved conflicts. Be ready to discuss how you ensure a positive gaming experience while adhering to company policies.
✨Be Flexible and Adaptable
The job requires flexibility with shifts and adapting to change. Prepare to discuss how you handle unexpected situations and your approach to change management. Highlighting your adaptability will show that you can thrive in a dynamic environment.
