At a Glance
- Tasks: Deliver top-notch customer service in a lively kitchen environment.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Enjoy competitive pay, flexible hours, and a range of employee perks.
- Why this job: Be part of a fun team and make customers smile every day!
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
- Other info: Great opportunities for career growth and social events await you!
The predicted salary is between 10 - 13 £ per hour.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits:
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member (KITCHEN) PART-TIME (24HRS) in Reading employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member (KITCHEN) PART-TIME (24HRS) in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your bubbly personality and customer service skills can shine in a fast-paced environment like ours.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and we want to see that you take pride in your appearance, especially in a hospitality role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Hospitality Team Member (KITCHEN) PART-TIME (24HRS) in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your bubbly personality shine through! We want to see your passion for customer service and how you can bring a fun vibe to our team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to our team's success at Genting Casinos.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Genting Casinos.
How to prepare for a job interview at Genting Casinos
✨Show Your Personality
As a hospitality team member, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Share experiences that highlight your passion for customer service and how you enjoy creating a fun atmosphere.
✨Know the Company
Do a bit of homework on Genting Casinos before your interview. Familiarise yourself with their values, services, and what makes them stand out in the leisure industry. This will show that you're genuinely interested and ready to contribute to their team.
✨Demonstrate Team Spirit
Being an effective team player is crucial in this role. Prepare examples of how you've worked well in a team before, especially in fast-paced environments. Highlight your flexibility and willingness to support your colleagues, especially during busy shifts.
✨Prepare for Practical Questions
Expect questions about handling cash, food preparation, and hygiene regulations. Brush up on your knowledge of health and safety practices in the kitchen. Being able to discuss these topics confidently will show that you're ready to hit the ground running.