At a Glance
- Tasks: Become a poker dealer and deliver an amazing gaming experience to customers.
- Company: Join Genting Casinos, a top leisure business in the UK with a global presence.
- Benefits: Enjoy flexible benefits, gym discounts, mental health support, and a private GP helpline.
- Other info: Must be over 18 and pass a DBS check to obtain a gaming license.
- Why this job: This role offers fun training, social activities, and a vibrant work culture.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
Social network you want to login/join with:
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently recruiting a poker dealer. No previous gaming experience is necessary. If you are passionate about delivering great customer service and willing to learn, this could be the role for you. All training will be provided in an initial training school where you will learn to deal Texas hold\'em poker. Once trained, you will be responsible for dealing casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work, including nights and weekends.
- Good maths skills for correct calculation of bets.
- Applicants must be over 18, have the right to work in the UK, and pass a DBS check to obtain a gaming license.
In return, we offer an excellent salary, development opportunities, and a wide range of employee benefits.
WHAT WE OFFER
Our benefits include:
- Private GP helpline
- Discount portal for retailers, restaurants, leisure, and more
- Life assurance
- Employee assistance programme (24/7 confidential helpline)
- 20% discounted gym membership
- Mental health support
- Family-friendly and wellbeing policies
Flexible benefits* allow employees to choose the best package for their needs:
- Health Cash Plan (company funded at level 1)
- Critical illness cover
- Travel insurance
- Health screening
Rewards, recognition, development, and events include:
- Genting Academy online learning portal
- Long service awards
- Staff social fund
- Annual Christmas present
- Social activities like pub quizzes, awards, and football tournaments
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is a leading leisure business in the UK, delivering outstanding service nationwide. As part of the Genting Group, employing 62,000 worldwide, we value our colleagues and customers and are committed to an inclusive and diverse workplace. Support and adjustments for interviews are available upon request.
#J-18808-LjbffrPoker Dealer 16 hours employer: Genting Casinos
Genting Casinos is an excellent employer for those seeking a vibrant and rewarding career as a Poker Dealer. With comprehensive training provided, a supportive work culture, and a range of employee benefits including mental health support and flexible working options, we prioritise the well-being and development of our staff. Join us in a fun environment where your enthusiasm and customer service skills can shine, all while being part of a respected global brand.
StudySmarter Expert Advice🤫
We think this is how you could land Poker Dealer 16 hours
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Genting Casinos and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Genting Casinos and let us see your personality shine through!
We think you need these skills to ace Poker Dealer 16 hours
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Genting Casinos.
Get Familiar with Our Brand:Before applying, take some time to learn about Genting Casinos and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Genting Casinos
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Genting Casinos.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Genting Casinos will surely appreciate.
