At a Glance
- Tasks: Lead a vibrant casino, ensuring top-notch customer service and business growth.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy a competitive salary, bonuses, health plans, and flexible benefits.
- Other info: Opportunities for personal development and a supportive, inclusive workplace.
- Why this job: Be an inspiring leader in a dynamic environment with exciting social events.
- Qualifications: Experience in leisure or hospitality, strong leadership, and communication skills.
The predicted salary is between 80000 - 80000 £ per year.
We are seeking a General Manager to lead our Luton Casino. This welcoming and vibrant venue offers a blend of traditional games such as Roulette and Blackjack, alongside modern slot machines and electronic gaming terminals. It’s an exciting environment that provides customers with a comfortable and relaxed setting to enjoy their gaming experience at their own pace.
What we are looking for:
- Establish and maintain excellent customer service standards throughout the Casino.
- Ensuring that Business Deliverables and Key Performance Indicators are met and maintained throughout the casino.
- Working to deliver profitable business growth in line with the Company strategy, whilst adhering to all relevant legislation, regulations and Gambling Commission guidelines.
- Demonstrate the ability to motivate, develop and deploy staff within all areas of the Casino.
- Manage and support the development and training of all employees, to ensure that they maximise their potential through improving the Casino’s financial and operational performance.
- Ensure excellent internal communication is achieved within the casino and relationships with other Casinos, regional teams and central support functions are well maintained.
- An engaging & inspiring leader, with excellent interpersonal and communication skills.
- High levels of commercial awareness.
- Self-motivated and highly driven to achieve exceptional business results.
- Ability to work in a fast-paced environment.
- Previous relevant experience in working in a leisure industry (e.g. shifts including late nights, F&B/hospitality offering, hotels, retail and leisure businesses).
The Benefits:
- Competitive salary.
- Management bonus scheme.
- Company-funded health cash plan.
- Life cover.
- Fantastic flexible benefits packages including dental, travel and critical illness insurance.
- Great team social incentives with dedicated engagement funds.
- Personal and professional development opportunities.
Salary: Up to £80,000.00 per annum. As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Rewards, recognition, development, and events.
Company funded benefits:
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits:
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events:
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips subject to eligibility.
Our Business:
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Applicants must be over the age of 18.
General Manager in Luton employer: Genting Casinos
Genting Casinos is an exceptional employer, offering a vibrant work environment in Luton where you can lead a dynamic team and enhance customer experiences in the leisure industry. With competitive salaries, a comprehensive benefits package, and a strong focus on personal and professional development, we empower our employees to thrive while enjoying a supportive and inclusive culture that celebrates individuality. Join us to be part of a company that values your contributions and provides numerous opportunities for growth and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who have experience in casinos. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes our casino unique and how you can contribute to that vibrant atmosphere.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you motivated a team or improved customer service. We want to see how you can inspire others in our fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our fantastic team.
We think you need these skills to ace General Manager in Luton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading our Luton Casino and creating a fantastic experience for our customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in the leisure industry. We’re looking for someone who understands the fast-paced environment of casinos, so showcase any previous roles that align with this!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit for the General Manager position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Genting Casinos
✨Know the Casino Inside Out
Before your interview, make sure you’re familiar with the Luton Casino’s offerings, from traditional games like Roulette and Blackjack to modern slot machines. Understanding the customer experience and how to enhance it will show that you’re genuinely interested in the role.
✨Demonstrate Leadership Skills
As a General Manager, you’ll need to motivate and develop your team. Prepare examples of how you’ve successfully led teams in the past, focusing on your ability to inspire and communicate effectively. This will highlight your suitability for the role.
✨Showcase Your Commercial Awareness
Be ready to discuss how you can drive profitable business growth while adhering to regulations. Think about previous experiences where you’ve met KPIs or improved financial performance, and be prepared to share these insights during the interview.
✨Prepare Questions About Company Culture
Engage with the interviewers by asking insightful questions about the company culture and values. This not only shows your interest but also helps you gauge if the environment aligns with your leadership style and personal values.
