At a Glance
- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant team culture.
- Benefits: Enjoy a competitive salary, tips, flexible benefits, and a range of employee perks.
- Why this job: Be part of a fun environment where you can make memorable experiences for customers.
- Qualifications: Must have a Personal Functional License and experience in dealing casino games.
- Other info: Flexible shifts available, including nights and weekends, with great career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Our business:
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier - PFL Essential, Salary +TIPS in London employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier - PFL Essential, Salary +TIPS in London
✨Tip Number 1
Get to know the casino environment! Before your interview, visit the casino if you can. Familiarise yourself with the layout and the games they offer. This shows you're genuinely interested and helps you feel more comfortable during your chat.
✨Tip Number 2
Brush up on your game knowledge! Make sure you can confidently discuss the rules of blackjack, roulette, poker, and baccarat. Being able to demonstrate your expertise will definitely impress the hiring team.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you provided excellent service or handled tricky situations. We want to see how you create memorable gaming experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the benefits we offer, like career development opportunities and employee perks.
We think you need these skills to ace Experienced Croupier - PFL Essential, Salary +TIPS in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see how your skills can bring a memorable gaming experience to our customers!
Be Professional Yet Friendly: Your application should reflect your personality! We’re looking for someone who can balance professionalism with a friendly approach, so let that shine through in your writing.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if you need to – we love a well-organised application.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Genting Casinos
✨Know Your Games
Brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Math Skills Matter
Practice quick calculations to ensure you're comfortable with bet calculations during the interview. You might be asked to demonstrate your mathematical abilities, so being sharp will give you an edge.
✨Flexibility is Key
Be ready to discuss your availability for various shifts, including nights and weekends. Showing that you're adaptable and willing to work when needed will make you a more attractive candidate.