Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service in a lively bar and restaurant environment.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Enjoy competitive pay, flexible shifts, and a range of awesome perks.
- Why this job: Be part of a fun team and make customers smile every day!
- Qualifications: A friendly attitude and a passion for teamwork are essential.
- Other info: Great career growth, social events, and a supportive workplace culture.
The predicted salary is between 13 - 16 £ per hour.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
What we offer:
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member in Leicester employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common hospitality questions and how you can highlight your customer service skills. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress to impress! Even if the job is in a casual setting, looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about joining the team!
We think you need these skills to ace Hospitality Team Member in Leicester
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your bubbly personality shine through! We want to see your passion for customer service, so don’t be shy about sharing your experiences and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills, like teamwork and cash handling, and show us how you can contribute to our fun and fast-paced environment at Genting Casinos.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and ensure you follow any specific instructions in the application process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Genting Casinos
✨Show Off Your Bubbly Personality
As a hospitality team member, your personality is key! Make sure to let your enthusiasm shine through during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your passion for customer service.
✨Know the Company Inside Out
Do your homework on Genting Casinos! Familiarise yourself with their values, services, and what makes them stand out in the industry. This will not only impress the interviewer but also help you tailor your answers to align with the company’s ethos.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. This shows you can think on your feet and are ready for the fast-paced environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you take the interview seriously by looking presentable can set a positive tone right from the start.