At a Glance
- Tasks: Deliver top-notch customer service in our vibrant bars and restaurants.
- Company: Join Genting Casinos, a leading name in the hospitality industry.
- Benefits: Enjoy a competitive salary, free food on shift, and flexible benefits.
- Other info: Flexible shifts, exciting social events, and great career development opportunities.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: No specific qualifications needed, just a passion for hospitality and teamwork.
The predicted salary is between 26726 - 26726 £ per year.
We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants while following company procedures, processes, and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Free food on shift.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company‑wide pub quiz, Croupier of the Year Awards, and a 5‑a‑side football tournament.
*Subject to eligibility.
Hospitality Team Member - Genting Casino in Kensington employer: Genting Casinos
Genting Casinos in Kensington is an exceptional employer that prioritises employee wellbeing and development, offering a competitive salary alongside a comprehensive benefits package including private healthcare, flexible working options, and extensive training opportunities through the Genting Academy. Our vibrant work culture fosters teamwork and engagement, with regular social activities and recognition programmes that make every team member feel valued and supported in their career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member - Genting Casino in Kensington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and teamwork experience, as these are key for the hospitality role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Hospitality Team Member - Genting Casino in Kensington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the role at Genting Casinos. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Genting Casinos
✨Know Your Customer Service Basics
Since you'll be providing excellent customer service, brush up on the key principles of hospitality. Think about how you can create a welcoming atmosphere and handle difficult situations. Be ready to share examples from your past experiences where you went above and beyond for a customer.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety regulations is crucial in this role. Do some research on common practices in the hospitality industry, especially in bars and restaurants. This will show that you're serious about maintaining high standards and keeping customers safe.
✨Show Off Your Team Spirit
Being an effective team player is key in this job. Prepare to discuss times when you've worked well in a team, contributed to improvements, or helped resolve conflicts. Highlighting your collaborative skills will make you stand out as a candidate who fits into their team culture.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Think about how you can manage your time effectively and demonstrate your willingness to adapt to different schedules. This shows that you're committed and ready to meet the demands of the job.
