At a Glance
- Tasks: Join our team to deliver top-notch customer service in a lively casino environment.
- Company: Genting Casinos is a leading UK leisure business focused on exceptional experiences for all.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and mental health support.
- Other info: Flexible shifts available, including nights and weekends, perfect for students!
- Why this job: Be part of a fun, fast-paced team that values diversity and inclusivity.
- Qualifications: No specific experience required, just a passion for customer service and teamwork.
The predicted salary is between 24000 - 36000 € per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?
We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service in our bars and restaurants while following company procedures, processes, and health and safety regulations.
Key responsibilities include:
- Providing exceptional customer care while adhering to all safety and hygiene regulations.
- Being an effective team player contributing to business improvement.
- Managing till operations and cash handling.
- Preparing and serving food and drinks with high presentation standards.
- Clearing tables and ensuring cleanliness and proper storage of items.
- Flexibility to work various shifts, including nights and weekends.
What We Offer:
In addition to a competitive salary, we offer a range of employee benefits:
- Private GP helpline
- Discount portal for retailers and restaurants
- Life assurance
- Employee assistance programme
- 20% discounted gym membership
- Mental health support
- Family-friendly policies
- Flexible benefits include: Health Cash Plan (company funded at level 1), Critical illness cover, Travel insurance, Health screening
Our Business:
Genting Casinos is a leading leisure business in the UK, committed to outstanding service and a fantastic experience for both customers and colleagues. As part of the Genting Group, we value diversity and inclusivity, and we support our staff through various initiatives and support services.
Hospitality Team Member - 40 hours per week in London employer: Genting Casinos
Genting Casinos is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture in the heart of London. With a competitive salary and a comprehensive benefits package including private healthcare, mental health support, and flexible working options, we ensure our hospitality team members thrive both personally and professionally. Join us to be part of a diverse team dedicated to delivering outstanding customer experiences in a fun and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member - 40 hours per week in London
✨Tip Number 1
Familiarise yourself with Genting Casinos and their values. Understanding their commitment to outstanding service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Share specific examples of how you've provided exceptional care in previous roles, as this is crucial for a hospitality team member.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working nights and weekends, showing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your teamwork skills by sharing experiences where you contributed to a positive team environment. Genting Casinos values effective team players, so showcasing this will set you apart.
We think you need these skills to ace Hospitality Team Member - 40 hours per week in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Hospitality Team Member position. Tailor your application to highlight relevant experience in customer service and teamwork.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent customer care.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided exceptional customer service in the past and how you can contribute to the team at Genting Casinos.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Genting Casinos
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
Genting Casinos values effective team players. Be prepared to discuss how you've successfully collaborated with others in previous roles, highlighting any challenges you overcame together.
✨Familiarise Yourself with Health and Safety Regulations
Since the role involves adhering to health and safety regulations, it’s a good idea to brush up on these topics. Mention any relevant training or certifications you have during the interview.
✨Prepare for Shift Flexibility Questions
As the position requires flexibility with shifts, be ready to discuss your availability. Show that you are open to working nights and weekends, and share any previous experience in similar environments.
