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- Tasks: Provide top-notch customer service in our lively bars and restaurants.
- Company: Join Genting Casinos, a vibrant leader in the hospitality industry.
- Benefits: Enjoy a fun work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team where your bubbly personality shines and makes a difference.
- Qualifications: No prior experience needed, just a passion for customer service and a positive attitude.
- Other info: Flexible hours perfect for students and a chance to meet new people every day.
The predicted salary is between 24000 - 36000 £ per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?
We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Hospitality Team Member employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your passion and suitability for the hospitality industry.
✨Tip Number 2
Familiarise yourself with Genting Casinos and their offerings. Knowing their menu items, special events, or promotions can help you engage in meaningful conversations during the interview, showing that you're genuinely interested in the role.
✨Tip Number 3
Prepare to discuss how you handle challenging situations with customers. Think of a time when you resolved a conflict or turned a negative experience into a positive one, as this will highlight your problem-solving skills and ability to maintain a friendly atmosphere.
✨Tip Number 4
Dress appropriately for the interview to reflect the professional yet fun environment of the hospitality industry. A smart-casual outfit can convey that you understand the balance between professionalism and the lively nature of the job.
We think you need these skills to ace Hospitality Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Team Member position. Tailor your application to highlight your relevant experience in customer service.
Showcase Your Personality: Since the role requires a bubbly personality, make sure to convey your enthusiasm and passion for customer service in your cover letter. Use examples from past experiences to demonstrate how you engage with customers.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, be sure to include specific examples in your CV. Mention any roles where you followed health and safety regulations, as this is important for the position.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Genting Casinos
✨Show Your Personality
As a hospitality team member, your bubbly personality is key. Make sure to let your enthusiasm shine through during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your passion for customer service.
✨Know the Company
Research Genting Casinos before your interview. Familiarise yourself with their values, services, and any recent news. This will not only show your interest in the company but also help you tailor your answers to align with their culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from past experiences where you provided excellent customer service or resolved conflicts effectively.
✨Dress Appropriately
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
