Hospitality Team Leader

Hospitality Team Leader

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in a busy bar/restaurant, ensuring top-notch service and compliance.
  • Company: Join Genting Casinos, a leading leisure business known for outstanding customer experiences.
  • Benefits: Enjoy flexible benefits, private GP access, gym discounts, and mental health support.
  • Why this job: Be part of a vibrant culture with opportunities for growth and fun social events.
  • Qualifications: Previous supervisory experience in a busy bar is essential; flexibility for shifts required.
  • Other info: Embrace a diverse workplace that values individuality and offers extensive development opportunities.

The predicted salary is between 28800 - 43200 £ per year.

JOB DESCRIPTIONHave you got experience working in a busy bar or restaurant? Are you a great team player?

We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.

Key skills and responsibilities include:

Ensure compliance with company standards, food health and hygiene procedures and legislation and licencing laws at all times.

Manage and develop the team members effectively, always encouraging a customer-focused attitude.

Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.

Positively promote sales awareness within the department and maximise sales opportunities.

Maintain all bar and restaurant stock levels as required.

Self‐motivated, driven and passionate about delivering a high‐quality service for our customers.

Able to work under pressure in a busy environment.

Previous supervisory experience in a busy bar is essential.

Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ï¿1⁄2\” read more details below.

WHAT WE OFFERAs well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

Private GP helpline.

Discount portal for popular retailers, restaurants, leisure and more.

Pension scheme.

Life assurance.

Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.

20% discounted gym membership.

Mental health support.

Family-friendly and wellbeing policies.

Flexible benefits* \” designed for employees to choose the best package for their personal needs.

Health Cash Plan (level 1 is company funded).

Critical illness cover.

Dental insurance.

Travel insurance.

Health Screening.

Rewards, recognition, development, and events

Career development opportunities.

Genting Academy \” online learning portal.

Long service awards.

Staff social fund.

Annual company Christmas present.

A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESSGenting Casinos is one of the UK\’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

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Hospitality Team Leader employer: Genting Casinos

Genting Casinos is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With a commitment to inclusivity and diversity, we provide extensive benefits such as a private GP helpline, mental health support, and flexible benefits tailored to individual needs. Our team leaders enjoy opportunities for growth through the Genting Academy and engaging social activities, making it a rewarding place to build a career in the hospitality industry.
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Contact Detail:

Genting Casinos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Team Leader

Tip Number 1

Familiarise yourself with Genting's values and mission. Understanding what the company stands for will help you align your answers during the interview and demonstrate that you're a good fit for their culture.

Tip Number 2

Prepare examples from your previous experience in hospitality that showcase your leadership skills. Think about times when you motivated your team or handled a challenging situation effectively, as these will be key points of discussion.

Tip Number 3

Showcase your knowledge of health and hygiene standards relevant to the hospitality industry. Being able to discuss compliance confidently will highlight your professionalism and commitment to maintaining high standards.

Tip Number 4

Demonstrate your flexibility and adaptability by discussing how you've successfully managed changing priorities in past roles. This is crucial for a team leader position, especially in a busy bar or restaurant environment.

We think you need these skills to ace Hospitality Team Leader

Team Leadership
Customer Service Excellence
Knowledge of Food Health and Hygiene Procedures
Understanding of Licensing Laws
Sales Promotion Skills
Stock Management
Ability to Work Under Pressure
Flexibility in Shift Patterns
Motivational Skills
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality, particularly any supervisory roles in busy bars or restaurants. Emphasise your ability to manage and motivate a team, as well as your customer service skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've ensured compliance with health and hygiene standards and how you've promoted sales awareness in previous roles.

Highlight Key Skills: In your application, clearly outline your key skills that match the job description, such as flexibility, ability to work under pressure, and a customer-focused attitude. Use bullet points for clarity.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.

How to prepare for a job interview at Genting Casinos

Showcase Your Experience

Be ready to discuss your previous roles in busy bars or restaurants. Highlight specific situations where you successfully managed a team or handled high-pressure scenarios, as this will demonstrate your suitability for the Hospitality Team Leader position.

Emphasise Teamwork

Since the role requires strong collaboration with colleagues, share examples of how you've effectively worked within a team. Discuss how you motivated others and contributed to a positive work environment, which is crucial for this position.

Understand Compliance and Standards

Familiarise yourself with food health and hygiene procedures, as well as licensing laws. Be prepared to discuss how you have ensured compliance in your previous roles, as this is a key responsibility for the Hospitality Team Leader.

Demonstrate Flexibility

The job requires a flexible attitude towards changing priorities and shift patterns. Share instances where you adapted to changes in your work environment, showcasing your ability to remain calm and effective under pressure.

Hospitality Team Leader
Genting Casinos
Location: London

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