Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and customer service.
- Company: Join a dynamic hospitality team at Resorts World Birmingham.
- Benefits: Enjoy flexible benefits, discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a fun team and make guests' experiences unforgettable.
- Qualifications: Experience in hospitality and strong team-building skills required.
The predicted salary is between 22000 - 26000 £ per year.
We are currently recruiting for a hard working and enthusiastic Hospitality Supervisor to join our vibrant team. Candidates must be fully flexible to work a variety of shifts across a 40 hour week, including weekends, night shifts and bank holidays.
Responsibilities:
- Delivery of excellence in signature service and strong team building skills.
- To have an understanding and experience in stock control.
- Ensuring that a comprehensive, customer focused service is provided within the Hospitality areas.
- Helping to build and develop an effective team through encouraging involvement, feedback and using the strengths of the team.
- An outgoing and enthusiastic personality.
- To be able to train staff on upselling and good customer interaction.
Benefits:
- Online Discount portal
- A range of flexible benefits such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on‑site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on‑site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
Hospitality Supervisor - 40 hours per week employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - 40 hours per week
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your strong team-building skills and how you can deliver excellence in customer service – that's what they’re looking for!
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've trained staff or improved customer interactions. This will demonstrate your outgoing personality and ability to encourage involvement within a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to dive into the hospitality world with us!
We think you need these skills to ace Hospitality Supervisor - 40 hours per week
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your energy to our vibrant team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or team management. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos
✨Know Your Stuff
Make sure you understand the key responsibilities of a Hospitality Supervisor. Brush up on stock control and customer service excellence, as these will likely come up in your interview. Being able to discuss your previous experiences in these areas will show that you're ready for the role.
✨Show Off Your Team Spirit
Since this role involves building an effective team, be prepared to share examples of how you've encouraged team involvement and feedback in past positions. Highlighting your strong team-building skills will demonstrate that you can foster a positive work environment.
✨Flexibility is Key
Given the need for flexibility in shifts, be honest about your availability. If you can work weekends, nights, and bank holidays, make sure to mention it! This shows that you're committed and ready to meet the demands of the job.
✨Bring Your Enthusiasm
An outgoing and enthusiastic personality is essential for this role. During the interview, let your passion for hospitality shine through. Share stories that reflect your enthusiasm for providing excellent customer service and training others in upselling techniques.